Slide show...

steveLsteveL Registered Users Posts: 85 Big grins
edited December 10, 2008 in SmugMug Support
Hi. I really like the slide show but it doesn't always work for me. Some of my galleries I can't see in slide show mode, however I can see some of my other galleries in slide show mode. I either get a blank black screen or the horizontal progress bar never shows that it is loading - just a white bar and no progress shows.

I can see other people's slide shows right away with no delay. I am wondering if the popularity of the galleries makes a difference in how quickly they load. I know that mine are seldom accessed but I like to view them occassionally and it doesn't seem worth the wait even for me - I am pretty sure no one else would wait around for them to eventually load.

Sometimes when clicking on an image to view it by itself, I also just get a blank black screen.

Do you think it is just my galleries that are slow? Does the database software give preferential treatment to the the most popular sites?

It is not a huge deal - just kind of disappointing when I sit down to view some photos and it doesn't seem to work well for me.

I have the same results in Firefox and IE 8 Beta 2.

Here is a gallery that I can't view in slide show mode:
http://steveandbecky.smugmug.com/gallery/1144241_3VKUD/1/63910333_CDwB3#158682057_Htp2U

Thanks for looking.

Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited December 10, 2008
    steveL wrote:
    Hi. I really like the slide show but it doesn't always work for me. Some of my galleries I can't see in slide show mode, however I can see some of my other galleries in slide show mode. I either get a blank black screen or the horizontal progress bar never shows that it is loading - just a white bar and no progress shows.

    I can see other people's slide shows right away with no delay. I am wondering if the popularity of the galleries makes a difference in how quickly they load. I know that mine are seldom accessed but I like to view them occassionally and it doesn't seem worth the wait even for me - I am pretty sure no one else would wait around for them to eventually load.

    Sometimes when clicking on an image to view it by itself, I also just get a blank black screen.

    Do you think it is just my galleries that are slow? Does the database software give preferential treatment to the the most popular sites?

    It is not a huge deal - just kind of disappointing when I sit down to view some photos and it doesn't seem to work well for me.

    I have the same results in Firefox and IE 8 Beta 2.

    Here is a gallery that I can't view in slide show mode:
    http://steveandbecky.smugmug.com/gallery/1144241_3VKUD/1/63910333_CDwB3#158682057_Htp2U

    Thanks for looking.

    I see the same issue you see in that gallery. Full screen slideshow doesn't work. I notice that this gallery has large sizes and access to originals, but no sizes in between (XL, X2, X3). I wonder if it would make a difference if you generated the additional sizes for these images. You could try it by going to the gallery, Tools menu, Many Photos, More, Make Smugmugnous Sizes.
    --John
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  • steveLsteveL Registered Users Posts: 85 Big grins
    edited December 10, 2008
    jfriend wrote:
    I see the same issue you see in that gallery. Full screen slideshow doesn't work. I notice that this gallery has large sizes and access to originals, but no sizes in between (XL, X2, X3). I wonder if it would make a difference if you generated the additional sizes for these images. You could try it by going to the gallery, Tools menu, Many Photos, More, Make Smugmugnous Sizes.
    Thanks John.

    I tried that but the dialog said that the photos were already SmugMungous. I see what you are saying about the missing sizes, I had not noticed that before. I don't know what to do about that.
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited December 10, 2008
    steveL wrote:
    Thanks John.

    I tried that but the dialog said that the photos were already SmugMungous. I see what you are saying about the missing sizes, I had not noticed that before. I don't know what to do about that.

    You might want to contact Smugmug support then. Clearly something isn't right and that could be why the slideshow has issues too.
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
  • steveLsteveL Registered Users Posts: 85 Big grins
    edited December 10, 2008
    jfriend wrote:
    You might want to contact Smugmug support then. Clearly something isn't right and that could be why the slideshow has issues too.

    OK, thanks for your help.
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