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In Queue for 4 hours and counting...

wslamwslam Registered Users Posts: 277 Major grins
edited December 12, 2008 in SmugMug Support
40 sec video clip, 11MB in size, H.264 encoded 720p ... been in queue for processing for about 4 hours now! Is this normal?

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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 12, 2008
    Hi,

    Looks as if the video was stuck somehow. I uploaded it again for you and it worked just fine.

    I hope this helps.

    Sebastian
    Sebastian
    SmugMug Support Hero
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    wslamwslam Registered Users Posts: 277 Major grins
    edited December 12, 2008
    Hi,

    Looks as if the video was stuck somehow. I uploaded it again for you and it worked just fine.

    I hope this helps.

    Sebastian

    Great! Thanks! =)

    So you guys can see all the private/password stuff? =)
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    jirijiri Registered Users Posts: 54 Big grins
    edited December 12, 2008
    I cannot speak for SmugMug, but in general admins can see the passwords either in plain format (unfortunately lot of custom made apps use it) or encrypted (common for system access passwords - windows/unix/oracle database, ...).

    From my experience even if admin does not have private key to decrypt the password, encrypted password can be in lot of the cases decrypted (usually by brute attack) - I'm not a hacker, I was at one point system admin.



    again I don't work for Smugmug, butI think in this case Sebastian has admin grants to re-process photos for you (no need to know your password).
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 12, 2008
    wslam wrote:
    Great! Thanks! =)

    So you guys can see all the private/password stuff? =)
    We at SmugMug can see everything on all sites at SmugMug.
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