Unable to log in?

John MuellerJohn Mueller Registered Users Posts: 2,555 Major grins
edited December 14, 2008 in SmugMug Support
Several times I try,but takes back to my main page ???
My Smuggy

Cincinnati Smug Leader

Comments

  • John MuellerJohn Mueller Registered Users Posts: 2,555 Major grins
    edited December 14, 2008
    John Mueller wrote:
    Several times I try,but takes back to my main page ???
    I can log in through IE but not FF 3.0.4?
    My Smuggy

    Cincinnati Smug Leader
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 14, 2008
    John Mueller wrote:
    I can log in through IE but not FF 3.0.4?
    John - maybe you have a bad saved password or email address in FF3?
    Andy

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  • John MuellerJohn Mueller Registered Users Posts: 2,555 Major grins
    edited December 14, 2008
    Andy wrote:
    John - maybe you have a bad saved password or email address in FF3?
    It happens on two different machines.
    Also I manage the club account and it's doing the same thing.
    It doesn't give me ACK bad password thing just back to main page.
    My Smuggy

    Cincinnati Smug Leader
  • richWrichW Registered Users Posts: 941 Major grins
    edited December 14, 2008
    John Mueller wrote:
    It happens on two different machines.
    Also I manage the club account and it's doing the same thing.
    It doesn't give me ACK bad password thing just back to main page.
    John, could you try clearing the cookies and give it another try?
    I noticed some odd login results this morning after the login screen change, after clearing my cookies the issue resolved itself.
    I tested FF3 also, and it looks to be working. Let us know.

    Post back or email us if it continues to be a problem. http://www.smugmug.com/help/emailreal
  • John MuellerJohn Mueller Registered Users Posts: 2,555 Major grins
    edited December 14, 2008
    richW wrote:
    John, could you try clearing the cookies and give it another try?
    I noticed some odd login results this morning after the login screen change, after clearing my cookies the issue resolved itself.
    I tested FF3 also, and it looks to be working. Let us know.

    Post back or email us if it continues to be a problem. http://www.smugmug.com/help/emailreal
    No go,I am on my third machine and cleared the cookies,but no go.
    My Smuggy

    Cincinnati Smug Leader
  • John MuellerJohn Mueller Registered Users Posts: 2,555 Major grins
    edited December 14, 2008
    Ok,problem solved. Had something to do with my bookmarkne_nau.gif
    My Smuggy

    Cincinnati Smug Leader
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