Site Issue Dec 18th

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Comments

  • MontecMontec Registered Users Posts: 823 Major grins
    edited December 20, 2008
    Same thing tonight...I cannot even log-in
    Cheers,
    Monte
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited December 20, 2008
    Hi ,
    >
    >
    > We are dealing with an unanticipated outage, we're hard at work. We'll get
    > it back up as soon as we can.
    >
    > I apologise for the inconvenience.
    >
    > Best Regards,
    > Seamus
    >
    >
  • micknewtonmicknewton Registered Users Posts: 269 Major grins
    edited December 20, 2008
    Same here. Tried to log in, but didn't get in and didn't get any error message.
    micknewton.smugmug.com
  • TheMooneyTheMooney Registered Users Posts: 56 Big grins
    edited December 20, 2008
    Is there anyway the "temporary difficulty" message can me edited to read something more appropriate, just stating it is the "site" that is having problems and not the photographers, as I fear the current message gives the wrong impression and could effect site viewers contacting photographers which is not what anyone needs during these poor financial times.

    Thanks
    www.Musefoto.co.uk
  • wslamwslam Registered Users Posts: 277 Major grins
    edited December 20, 2008
    Down on 18th... 19th...
    What's with all these minor problems with Smugmug? Very frustrating.
    ws, photos.lam.ws
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited December 20, 2008
    Hi,

    I'm sorry for the inconvenience, it is a temporary outage and we're working hard to fix it.

    Shay.
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited December 20, 2008
    Hi folks,

    The site is back.

    Thanks for your patience,

    Shay.
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited December 20, 2008
    The site is back now, thanks for your patience.


    Shay.
  • AspireAspire Registered Users Posts: 86 Big grins
    edited December 20, 2008
    Hi there, I am trying to login to my page but it's not letting me and still has the "minor problems etc" wording in the red box at the top of the pages. I can view my site but that's all... www.icandyphotography.co.nz
    My Hip Impingement Blog - http://nicolashipblog.blogspot.com

    My Smugmug - http://icandyphotography.co.nz

    Canon EOS 450D
    18-55mm IS
    50mm f1.4 USM
    Speedlite 580EX II & Diffuser
    Hoya Pro 1 CPL Filter - ND8 Filter
    Lowepro Compu Trekker AW Camera + Notebook Bag
    Sony Vaio Laptop
  • CindyCindy Registered Users Posts: 542 Major grins
    edited December 20, 2008
    Seamus wrote:
    Hi folks,

    The site is back.

    Thanks for your patience,

    Shay.

    Ahhhh... it's still reporting the temporary difficulty messege here... yes I hit refresh, etc...
    Cindy Colbert (Utterback) • Wishing You Co-Bear Love, Hugs & Laughter!!!
  • AspireAspire Registered Users Posts: 86 Big grins
    edited December 20, 2008
    Same here and I still can't log in.... also posted on another thread - hope it's working soon as I can't do a hell of a lot..
    My Hip Impingement Blog - http://nicolashipblog.blogspot.com

    My Smugmug - http://icandyphotography.co.nz

    Canon EOS 450D
    18-55mm IS
    50mm f1.4 USM
    Speedlite 580EX II & Diffuser
    Hoya Pro 1 CPL Filter - ND8 Filter
    Lowepro Compu Trekker AW Camera + Notebook Bag
    Sony Vaio Laptop
  • wslamwslam Registered Users Posts: 277 Major grins
    edited December 20, 2008
    Seamus wrote:
    The site is back now, thanks for your patience.


    Shay.

    Hmm, it's not:
    "We're having some temporary difficulties. We expect full service to resume shortly. Sorry!"
    ws, photos.lam.ws
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited December 20, 2008
    We had to put the site into read-only mode again. I'm really sorry, it should be back up very shortly.

    Shay.
  • wslamwslam Registered Users Posts: 277 Major grins
    edited December 20, 2008
    Seamus wrote:
    We had to put the site into read-only mode again. I'm really sorry, it should be back up very shortly.

    Shay.

    Shay, I have been having problems for 4 hours... it's really not that temporary!

    Still patiently waiting...
    ws, photos.lam.ws
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited December 20, 2008
    Hi,

    The site is back now, I'm sorry for the inconvenience.

    Shay.
  • wslamwslam Registered Users Posts: 277 Major grins
    edited December 20, 2008
    Seamus wrote:
    Hi,

    The site is back now, I'm sorry for the inconvenience.

    Shay.

    Thanks! Finally!
    ws, photos.lam.ws
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited December 20, 2008
    Hi folks,

    the site is back now, I'm sorry for the inconvenience

    Shay.
  • du8diedu8die Registered Users Posts: 358 Major grins
    edited December 20, 2008
    wslam wrote:
    Shay, I have been having problems for 4 hours... it's really not that temporary!

    Isn't it amazing that in our current technology-based, gotta have it right now world, 4 hours is no longer considered "temporary" but "permanent."

    :D

    BTW - I understand that with business, downtime is not good. I'm not commenting on that. I am commenting on the terms used in a lighthearted way. That's all. Isn't it sad too that I feel I have to give a disclaimer on a post like this which was completely meant in fun, in the off chance that somebody would be offended by it. But, in even going this far, I've probably offended someone who wasn't offended by my original post, but they might be offended by the fact that I thought they would be offended. Oh, the slippery slope.

    ne_nau.gif
    H2 Photography - Blog - Facebook - Twitter

    Despite the high cost of living, it remains popular.

    Why do people post their equipment in their sig. Isn't it kind of like bragging? That having been said...

    Canon 40d Gripped (x2), Rebel (Original), Canon 70-200 f/2.8 USM L, Canon 300 f/4, Tamron 28-75 f/2.8, Canon 50mm f/1.8, Canon 17-55 f/3.5-5.6, ThinkTank Airport TakeOff
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 20, 2008
    It does suck to be down occasionally. And you guys that hang out and post on dgrin notice it first. And it seems like a lot to you because you live on SmugMug :D (and we thank you for that!).

    Smuggy's uptime has been way up there, over time, over the years. Like 99.99+ percent. No, not five 9s. But darn close! I know that when downtime comes it's no good for anyone ...but I will stack us up against any site of our size and nature.

    Last night we lost a core Database server due to a hardware issue. Don had us in read-only mode as much and quick as possible while he worked on the issue.

    Sorry for the hassle!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • oceanthrstyoceanthrsty Registered Users Posts: 134 Major grins
    edited December 20, 2008
    Andy wrote:
    It does suck to be down occasionally. And you guys that hang out and post on dgrin notice it first. And it seems like a lot to you because you live on SmugMug :D (and we thank you for that!).

    Smuggy's uptime has been way up there, over time, over the years. Like 99.99+ percent. No, not five 9s. But darn close! I know that when downtime comes it's no good for anyone ...but I will stack us up against any site of our size and nature.

    Last night we lost a core Database server due to a hardware issue. Don had us in read-only mode as much and quick as possible while he worked on the issue.

    Sorry for the hassle!

    Are we back up? I can't seem to log in to upload pictures!!! AHHHHHHHHHH Gotta order pictures!
  • l4pil4pi Registered Users Posts: 57 Big grins
    edited December 20, 2008
    oceanthrsty wrote:
    Are we back up? I can't seem to log in to upload pictures!!! AHHHHHHHHHH Gotta order pictures!

    Don't worry. Even if you could log in you can't upload pictures. Everything says they uploaded, but they haven't. Site is very slow as well for the 3rd day in a row.
    http://jamesgregory.smugmug.com
  • HoyBoyHoyBoy Registered Users Posts: 135 Major grins
    edited December 20, 2008
    Just tried to update some keywords and got a timeout.

    Now the slideshow on my front page is saying that a password is required.
    My SmugMug Site :photo
  • AnneLouiseAnneLouise Registered Users Posts: 2 Beginner grinner
    edited December 20, 2008
    Ditto here. I've also lost pictures that were uploaded to a client gallery. I'm hoping they come back.
  • com3com3 Registered Users Posts: 423 Major grins
    edited December 20, 2008
    com3 wrote:
    just looked at smugmug.wordpress...

    oct 17
    oct 23
    oct 30
    nov 11
    nov 25
    dec 18


    dec 20
    4TheRiders & Seppes.com
  • cptkoicptkoi Registered Users Posts: 79 Big grins
    edited December 21, 2008
    com3 wrote:
    dec 20

    You haven't got Nov 18th, 22+ minutes.

    The blog doesn't get updated with everything that goes on anymore.

    I have taken to using a spare monitor on my corp account to get the real deal with SM, link below.

    Note its only reporting complete outage and doesn't include read only mode.

    H
    Smug Power Acc - http://www.netballimages.com
    Smug Pro Acc - http://www.hdimages.net

    All things Netball - http://www.netballonline.com
    SmugUp or SmugDown, check it with SmugMonitor
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