Can't view original sizes

jimojimojimojimo Registered Users Posts: 17 Big grins
edited December 21, 2008 in SmugMug Support
Hi,
I've been unable to view anyone's photos in Original size.

In attempt to clarify this, I will say first that yes, there is an 'original' option in the pop-up on the photos I'm trying, and second that my current download speed is 11 mpbs--tested both immediatly prior to attempting a view and immediately after, so it's not likely to be a connection issue on my end.

What happens is I get the "Loading..." banner at the top, with the ellipsis...then nothing. In the past the image would paint down as it downloaded. Now I get nothing at all, and I've given it several minutes. This has been happening for the last few days.

Thanks for any help you can offer on this,
--Jim

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