Some pricing and order issues.

Prezwoodz

Hiya!

I don't know if I am goofing this all up so I am going to just say what I'm doing and let me know if its all just a User Error.

I have ordered some pictures for myself but I lost the email somewhere that told me what I had ordered! So I went onto my smugmug account and for the life of me I cannot figure out where to see what I ordered. I went into my sales and it lists me as never having any. Does that list photo's that I have ordered myself? Is there anywhere to find that? All sales to date are listed as 0 and I have probably ordered around 50 pictures myself.

Another thing was that I was in my friends house the other day and I noticed some photo's on her wall that were ones I had made. She said that she ordered them off of my site and I was suprised that I never knew it. I went online and it said that I still had 0 sales to date. I am still unsure as to where I would find that. I looked under Pro in the contol panel and it told me :

Sales to date: 0 | Profit to date (est.): $0.00 USD | Unpaid profit to date (est.): $0.00 USD | Sales details

So just curious if I am missing something as far as where that would be located or if I am just doing something wrong.

Thanks!

Kelsey

Andy

I resent your order conf email

We don't track "at cost" sales - you'll need to keep those emails, or write to our help desk and we will help you.

The pic your friend has, link me to it so I can check your pricing.

Prezwoodz

Thanks a ton Andy. And on Christmas Even!! You guys are awesome.


I don't remember the photo she has so I'll have to go back over there sometime hehe. But the at cost no tracking makes sense. I think I may have not changed the prices for my photo's when she ordered them so that makes sense. She probably ordered them at cost as well. Thank you very much!

Kelsey

Dano

Add a penny to all your prices and it should track them from now on.