Trouble Viewing Gallery Photos

Bel98Bel98 Registered Users Posts: 8 Beginner grinner
edited December 29, 2008 in SmugMug Support
Need help ASAP! I have clients that are looking to purchase photos from my site and are not able to view the individual photos inside the galleries. When I go to my site you can get to the galleries, but once in the gallery when you click on the individual photos to look at them nothing happens. All that you can see is the thumbnails. I do not know what the problem is and it seems to be happening on all my galleries. It looks like this is only happening with IE. I can view them in Fire Fox. Any ideas ???


www.emergencyserviceimages.com

http://www.emergencyserviceimages.com/gallery/6576651_yVULe#418745120_wGdaD

Thanks

Rick Nohl

Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited December 29, 2008
    You have two javascript errors that appear to only occur in IE. Those scripting errors are apparently stopping the normal function of image viewing.

    I don't have the right dev tools to see what line of code is causing the errors in IE. You have quite a bit of javascript. You could save it all into a couple text files and then start removing pieces until the error stops to find out what's causing it.
    --John
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  • Bel98Bel98 Registered Users Posts: 8 Beginner grinner
    edited December 29, 2008
    Where can I see this list? Not sure how to try ti fix this probelm.
    jfriend wrote:
    You have two javascript errors that appear to only occur in IE. Those scripting errors are apparently stopping the normal function of image viewing.

    I don't have the right dev tools to see what line of code is causing the errors in IE. You have quite a bit of javascript. You could save it all into a couple text files and then start removing pieces until the error stops to find out what's causing it.
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited December 29, 2008
    Bel98 wrote:
    Where can I see this list? Not sure how to try ti fix this probelm.

    The lower left corner of the IE status bar will show whether there's an error on your page or not. If it shows an error, you can click on it and get rudimentary info about the error.

    Currently, the gallery that was giving errors yesterday is working for me today. I don't know if you changed something or if it just starting working.
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
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