How to log in as visitor and stay as visitor?

takeflightphototakeflightphoto Registered Users Posts: 194 Major grins
edited January 6, 2009 in SmugMug Support
If i've been working on my site, I can go to 'visitor view' and see mostly what the thing looks like to an outsider. That is, until i click the 'Buy' button, and then it shows every variation and size and the cost prices.

If i log out, and enter the site, I can surf to my nav button choices, but as soon as I try to drill down to a particular picture, it seems that SmugMug recognizes my IP address and then I'm in 'Owner view' again.

I had to resort to logging in on my laptop to be able to see my site as a customer might. (I was showing a holiday guest the site, them looking over my shoulder, and all of a sudden it went to owner view, and since they were a potential customer, they got a peek at the cost prices, which was not a good thing).

Do I need to clear a cache, delete a cookie, what?

jon

Jon Lyksett
Take Flight Photography
www.takeflightphoto.com

Comments

  • Cygnus StudiosCygnus Studios Registered Users Posts: 2,294 Major grins
    edited January 6, 2009
    What I normally do is sign out, click home to bring up the smugmug page, then open a new window leaving the smugmug page on. The 2nd window will not log you in as owner.
    It seems that smugmug knows when you are using the same window.
    Steve

    Website
  • denisegoldbergdenisegoldberg Administrators Posts: 14,409 moderator
    edited January 6, 2009
    You need to use two different browsers, not different browser windows.
    Visitor view is ok for a quick check, but you really should look in a logged out browser.

    For example, I often work in Firefox logged in, and in IE7 logged out.

    --- Denise
  • colourboxcolourbox Registered Users Posts: 2,095 Major grins
    edited January 6, 2009
    Same here, Safari is my "working" browser that I care the least about previewing as a visitor since it has the lower market share. To see a site as a visitor, I fire up Firefox, or (in virtualization) IE7 and IE6.

    In the preview browsers, smugmug cookies have been wiped and I haven't logged in. That's one reason I don't bother with visitor view in my working browser - I always wonder if my view is distorted by having been logged in and setting view preferences, plus my working browser itself is customized. Seems more reliable to preview in "virgin" browsers.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 6, 2009
    To also clarify, you don't 'login' as a visitor. You just "show up" :D

    Use a 2nd browser, it's easy. If you like IE, use FF as #2. If you like FF, use Flock or Safari as #2.

    Etc :D
  • takeflightphototakeflightphoto Registered Users Posts: 194 Major grins
    edited January 6, 2009
    visiting
    Andy wrote:
    To also clarify, you don't 'login' as a visitor. You just "show up" :D

    Use a 2nd browser, it's easy. If you like IE, use FF as #2. If you like FF, use Flock or Safari as #2.

    Etc :D

    Yeah, I didn't mean "log in" as a visitor...I just mean "visit"

    And the "alternate browser" is a great solution.

    Thanks, all

    jon
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