Issues with Safari

razerrazer Registered Users Posts: 86 Big grins
edited January 18, 2009 in SmugMug Support
Hi been trying to naviagate my site (www.razer.smugmug.com) by clicking on the 'about me' link and then clicking the 'other' link at the navigation bit along the top (Leigh Skilton > Other > About me) but when i do i get the following error;

Bad Request

Your browser sent a request that this server could not understand.
Reference #7.e547bd5.1231956663.

Been happening for a few days, latest version of safari Version 3.2.1 (5525.27.1) and doesnt happen if i use firefox, any ideas as its starting to get frustrating.

Should also say that its not specifically related to the 'about me' link but happens on others as well

Any ideas?!?!


EDIT: just found this;

http://www.dgrin.com/showthread.php?t=115392&highlight=safari

guessing this is an apple issue and not smugmug?

Comments

  • BBiggsBBiggs Registered Users Posts: 688 Major grins
    edited January 14, 2009
    I am getting this too and its really annoying because sometimes my site runs fine and other times it does not! headscratch.gif It has only been recently that I have experienced this problem, within the last two weeks.

    Bad Request

    Your browser sent a request that this server could not understand.
    Reference #7.5dee843.1231964901.0
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 14, 2009
    Apple Bug :(

    We're so sorry to hear about your viewing issues. If you recently
    updated MacOSX 10.5.6 and use Safari, we have noticed that there may be
    problems such as you're experiencing. For now, we suggest using Firefox
    instead as a temporary workaround. It appears that Apple may have broken
    something in their latest update as these errors are new and random for
    the people that updated.

    You can get Firefox here:
    http://getfirefox.com

    It's not only happening on SmugMug, but also on other sites. It's an
    Apple issue that you can see here:

    http://discussions.apple.com/thread.jspa?threadID=1828195&start=0
    http://discussions.apple.com/thread.jspa?threadID=1828211&start=0

    Let us know if that helps for the time being. Thank you for your
    understanding and we apologize again for the temporary inconvenience.
  • HarveylevineHarveylevine Registered Users Posts: 325 Major grins
    edited January 18, 2009
    Andy wrote:
    Apple Bug :(

    We're so sorry to hear about your viewing issues. If you recently
    updated MacOSX 10.5.6 and use Safari, we have noticed that there may be
    problems such as you're experiencing. For now, we suggest using Firefox
    instead as a temporary workaround. It appears that Apple may have broken
    something in their latest update as these errors are new and random for
    the people that updated.

    You can get Firefox here:
    http://getfirefox.com

    If you want to stay with Safari while this bug is present you can do the following:

    1. If you get the error message,
    "Bad Request
    Your browser sent a request that this server could not understand.
    Reference #7.4c44cfd8.1232296808.0"

    you can hit Command-R to reload the page and that will clear the error and display the page normally.

    2. If the page is displayed without any thumbnails, you can hit Command-R and this time you will get the error message displayed in 1. above. A second Command-R will display the page properly.

    Harvey
    Harvey Levine
    Nikon D610, Nikon D300S
    Sony A6000
    http://harveylevine.smugmug.com
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