GoDaddy Email

blahansonblahanson Registered Users Posts: 10 Big grins
edited January 15, 2009 in SmugMug Support
I'm trying to setup up an email address to use with my smugmug domain and it doesn't seem to work. Can someone tell me if I've missed a step somewhere?

My smugmug/goDaddy domain is twinbrosracing.com

I've gone to the domain manager, added the email and mail cNames, reset the MX records and created the email account as per the wiki instructions.

Doing a MX lookup at www.mxtoolbox.com fails and email I send to the account bounces with a 550 sorry, mail to that recipient is not accepted message.

Suggestions?

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 15, 2009
    When did you set this up? It can take a while for GoDaddy's email to get setup. At a minimum it takes 24 hours. If you have trouble with the email, I would recommend you contact GoDaddy. I can help but they are much better at helping you set it up.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
  • blahansonblahanson Registered Users Posts: 10 Big grins
    edited January 15, 2009
    I was sure it's been more than 24h, but since I was monkeying around with it last night, I guess the clock has been reset.

    I've got a support ticket open but haven't heard from them yet.
    This may be progress, it now says (Pending Setup: validating MX record), before it just said Pending Setup.

    My MX records are:
    smtp.secureserver.net
    mailstore1.secureserver.net

    Which doesn't have the trailing dots as described in this link:
    http://help.securepaynet.net/article/321?prog_id=427342

    I'm not sure why I'd need them, I guess clicked the reset link as described in the wiki.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 15, 2009
    That is a normal part of the process. I see that everytime I setup an email at GoDaddy.
    SmugMug Support Hero
    http://help.smugmug.com
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