Please help! Slideshow and Banner lost

pbnj

Greetings,

I was informed by a client this morning that my home page no longer displays the slideshow, my company name, or my banner. The Navbar is the only thing showing and functional. I have tried with different browsers so it is not browser related.

This could not hav happened at a worse time, I've got mupltiple clients that are ready to order prints, but our business looks like we cant even maintain a simple page.

Can anyone take a look at my code and let me know if this is something I can fix ASAP?!?

Thank you kindly for any assistance!

www.pbnjimages.com

jfriend

I can verify that your banner image is not showing to the public.

There are five things that must be true for your banner to work:

1. You must have the right URL
2. The gallery must be set to allow "External Linking"
3. The gallery must be set to allow access to the size of image that you have linked (Large in this case)
4. The gallery must not be password protected
5. The image in the gallery must not be marked [X] Hidden (if so, only you can see it)

Usually when there are symptoms like you describe, the issue is #5. You can test it out yourself by looking at your homepage in another browser that has never been logged in and has never viewed the gallery where the banner image is stored.

Your slideshow is not showing to the public because the image you have specified for the splash image is also not available to the public. It also must have the same 5 things mentioned above in order to work. If you're in a real bind, you can just delete the splash line from your slideshow definition and go without one for now. I can verify that your slideshow starts working when you remove or fix the splash image.