What am i doing wrong guys ?

gus

Ive tried it a hundred different ways :dunno

rainforest1155

Humungus wrote:

Ive tried it a hundred different ways

I think the only thing thats not optional and therefore has to be set by you is the first one: "your background is..."
Just pick one of the 3 options and it should work.

Sebastian

gus

rainforest1155 wrote:

I think the only thing thats not optional and therefore has to be set by you is the first one: "your background is..."
Just pick one of the 3 options and it should work.

Sebastian

Tried that also..many times

just went back & tried it again to no avail...

rainforest1155

Humungus wrote:

Tried that also..many times

just went back & tried it again to no avail...

That's strange. Do you have any other code in the other fields? I just tried the same headline like you did and it worked like a charm.
Didn't you have a pro account? I've got a power one. But I can't think of why this could be a problem. Hmm

Clueless greetings,
Sebastian

gus

rainforest1155 wrote:

That's strange. Do you have any other code in the other fields? I just tried the same headline like you did and it worked like a charm.
Didn't you have a pro account? I've got a power one. But I can't think of why this could be a problem. Hmm

Clueless greetings,
Sebastian

Thanks for your help here RF...no i didnt use any other fields/code as i was strictly following instructions from the 'help' menu. Its a new pro account.

I was worried something like this would happen...i am such a neanderthol on computers.

Maybe its something with a setting in my computer /Xp

Thanks Gus

Buller...buller....buller

lynnma

Humy I don't get it...

this is what I have in mine... maybe you need a title or something...

rainforest1155

Humungus wrote:

I was worried something like this would happen...i am such a neanderthol on computers.

Maybe its something with a setting in my computer /Xp

Hmm, I don't think so, but nevertheless could be. What browser are you using?

Another thing you could try: be sure to always select one of the 3 options in "your background is". Now enter some text in the page title field (e.g. Gus' picture page). Don't enter anything else in the other fields. Now click the 'update cobrand' button.

Does this work for you?
If it doesn't I would consider mailing help@smugmug.com describing your problem (point to this thread). Maybe they can have got an idea. I'm sure it's just a little thing to fix it.

gus

rainforest1155 wrote:

Hmm, I don't think so, but nevertheless could be. What browser are you using?

Another thing you could try: be sure to always select one of the 3 options in "your background is". Now enter some text in the page title field (e.g. Gus' picture page). Don't enter anything else in the other fields. Now click the 'update cobrand' button.

Does this work for you?
If it doesn't I would consider mailing help@smugmug.com describing your problem (point to this thread). Maybe they can have got an idea. I'm sure it's just a little thing to fix it.

Thanks RF...tried it many times.

gus

lynnma wrote:

Humy I don't get it...

this is what I have in mine... maybe you need a title or something...

Lynn if i ever get to the stage of writting stuff like that then im going to go & build my own satelite to shoot the globe from.

rainforest1155

Humungus wrote:

Thanks RF...tried it many times.

I for my part would leave it this way and wait for the SM-team or somebody else with a great idea to chime in.
Be sure to post what the problem was when you get it working.

DavidTO

I would log out, delete your cookies and log back in.

gus

DavidTO wrote:

I would log out, delete your cookies and log back in.

Tks david..i have done this but will try it again.

gus

Humungus wrote:

Tks david..i have done this but will try it again.

Nup...did it again to no avail......

rainforest1155

Great idea David. Too bad it didn't work.

Just saw that you missed my 'what browser are you using question?' .

gus

rainforest1155 wrote:

Just saw that you missed my 'what browser are you using question?' .

Do you mean me RF ?

I can't see that option.

rainforest1155

Humungus wrote:

Do you mean me RF ?

I can't see that option.

Yeah. Sorry for the totally confusing phrase. Retry:
Which browser are you using to access your smugmug site? Internet Explorer or Firefox or another one?

gus

rainforest1155 wrote:

Yeah. Sorry for the totally confusing phrase. Retry:
Which browser are you using to access your smugmug site? Internet Explorer or Firefox or another one?

Tks RF

running IE.. Xp...i really cant see what im doing wrong

rainforest1155

Humungus wrote:

Tks RF

running IE.. Xp...i really cant see what im doing wrong

Okay. Let's try this: close all IE-windows, open a new empty window; then clear the cookies and temporary internet files.
Now restart the computer. This seems unnecessary, but tends to help solve unsolvable problems when I have no more clue.

gus

rainforest1155 wrote:

Okay. Let's try this: close all IE-windows, open a new empty window; then clear the cookies and temporary internet files.
Now restart the computer. This seems unnecessary, but tends to help solve unsolvable problems when I have no more clue.

Mate i really appreciate your help here however ive tried that several times also.

:cry

rainforest1155

(concerning restarting to solve problems in windows)

Humungus wrote:

Mate i really appreciate your help here however ive tried that several times also.
:cry

Then you understand far more from windows computers then you previously said of yourself!

Wish you good luck and hope someone from the SM-team comes to your rescue!
Sebastian

gus

rainforest1155 wrote:

(concerning restarting to solve problems in windows)
Then you understand far more from windows computers then you previously said of yourself!

Wish you good luck and hope someone from the SM-team comes to your rescue!
Sebastian

Thanks for your time anyway RF...yep im good at blundering about...i have been on a computer doing this for 5 years & know all the quirky 'quick fixes' etc but just dont understand anything about programming at all (although i know that this bit that SM wrote should just cut & paste fine).

Thanks again
Gus