Re-direct - all red x's

cianmcliamcianmcliam Registered Users Posts: 4 Beginner grinner
edited May 20, 2005 in SmugMug Support
I'm hoping someone can tell me what I'm doing wrong, I've upgraded to a pro account, set up a URL with an Irish company and gave them my smugmug address and also entered the URL into smugmugs custom URL box, yet I'm getting all red x's on all photos uploaded to smugmug.

My smugmug url is http://www.cianmcliam.smugmug.com/ and the URL i'm trying to use is http://www.kenwilliamsphoto.net

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 20, 2005
    cianmcliam wrote:
    I'm hoping someone can tell me what I'm doing wrong, I've upgraded to a pro account, set up a URL with an Irish company and gave them my smugmug address and also entered the URL into smugmugs custom URL box, yet I'm getting all red x's on all photos uploaded to smugmug.

    My smugmug url is http://www.cianmcliam.smugmug.com/ and the URL i'm trying to use is http://www.kenwilliamsphoto.net

    i see your images just fine with both links....
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited May 20, 2005
    Except for your header and footer I see no images. I guess there's some problem with your setup. The featured galleries for example are linked through your domain while the categories are linked to your smugmug address and therefore work when you click on them.
    I think I know where the problem might be. Did you have a close look at this page?
    Especially this part:
    "The most important concepts are:
    2. You are directing the CNAME record you create for your domain to www.smugmug.com. "

    When looking at this CNAME stuff I always thought I had to direct it to my smugmug adress, but that won't work.
    Your CNAME has to point to www.smugmug.com

    Also keep in mind that activating and changing CNAME and other DNS related stuff generally takes up 2 work (not including saturday and sundays) days.


    Hope this helps you solving the problem.
    Sebastian
    Sebastian
    SmugMug Support Hero
  • jwearjwear Registered Users Posts: 8,013 Major grins
    edited May 20, 2005
    andy wrote:
    i see your images just fine with both links....
    but Andy in the whole time here no one has every answered the ? why do some see the boxed red x and a lot do not, your ir thread has one now ne_nau.gif
    Jeff W

    “PHOTOGRAPHY IS THE ‘JAZZ’ FOR THE EYES…”

    http://jwear.smugmug.com/
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