Pricing confusion

dhlewisdhlewis Registered Users Posts: 145 Major grins
edited January 26, 2009 in SmugMug Pro Sales Support
OK, this is not new too me but I seem to struggle when I make any kind of change from my normal pricing structure.

the help says

"In general, products with blank fields (boxes) are available for purchase at SmugMug's default prices and are not tracked or listed in your sales reports."

I have blank fields in a gallery yet my default gallery pricing is being applied, why?
______________________________________________________________
1D MarkIII, 16-35L, 28-70L, 70-200f2.8L, 50 f1.4, 300/f2.8L 1.4xL, 2XIIL (2)580EX, supporting cast of other stuff

dale@dhlewisphotography.com
http://dhlewisphotography.com

Comments

  • denisegoldbergdenisegoldberg Administrators Posts: 14,336 moderator
    edited January 26, 2009
    dhlewis wrote:
    OK, this is not new too me but I seem to struggle when I make any kind of change from my normal pricing structure.

    the help says

    "In general, products with blank fields (boxes) are available for purchase at SmugMug's default prices and are not tracked or listed in your sales reports."

    I have blank fields in a gallery yet my default gallery pricing is being applied, why?
    Do you have portfolio pricing set up? If you do, that will take precedence over any non-set prices at the gallery level. That is, if the gallery price for an item is blank but there is a portfolio price for that item, the portfolio price is used.
    http://www.smugmug.com/help/print-pricing

    If you don't have portfolio pricing set then help from one of the real smug heroes will be needed!

    --- Denise
  • dhlewisdhlewis Registered Users Posts: 145 Major grins
    edited January 26, 2009
    Do you have portfolio pricing set up? If you do, that will take precedence over any non-set prices at the gallery level. That is, if the gallery price for an item is blank but there is a portfolio price for that item, the portfolio price is used.
    http://www.smugmug.com/help/print-pricing

    If you don't have portfolio pricing set then help from one of the real smug heroes will be needed!

    --- Denise

    Denise, thanks for the reply. Yes I have portfolio pricing set up. All I am trying to do is have a couple of galleries changed to print cost pricing for a family member. What do I need to do ?
    ______________________________________________________________
    1D MarkIII, 16-35L, 28-70L, 70-200f2.8L, 50 f1.4, 300/f2.8L 1.4xL, 2XIIL (2)580EX, supporting cast of other stuff

    dale@dhlewisphotography.com
    http://dhlewisphotography.com
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