Where is True and Auto printing?

Dogdots · January 30, 2009

I'm working on my site today and I notice there isn't the choice between True and Auto printing in the setting up of the galleries anymore. Has that been taken away or is my site missing something it shouldn't be missing?

bwg · January 30, 2009

Dogdots wrote:

I'm working on my site today and I notice there isn't the choice between True and Auto printing in the setting up of the galleries anymore. Has that been taken away or is my site missing something it shouldn't be missing?

Hi Mary, with our new pro-lab release the auto/true setting has been re purposed as 'color correction: yes/no' and can now be found in the new pro pricing tool.

http://www.smugmug.com/help/print-pricing

let us know if you need any further help.

Dogdots · January 30, 2009

bigwebguy wrote:

Hi Mary, with our new pro-lab release the auto/true setting has been re purposed as 'color correction: yes/no' and can now be found in the new pro pricing tool.

http://www.smugmug.com/help/print-pricing

let us know if you need any further help.

I missed that information.

If I need any help I'll be back

Dogdots · January 30, 2009

I'm back

I tried ordering a photo to see what happens, but I didn't see where I can pick an option of either using ezprints or bayphoto.

What am I doing wrong?

Andy · January 30, 2009

Dogdots wrote:

I'm back

I tried ordering a photo to see what happens, but I didn't see where I can pick an option of either using ezprints or bayphoto.

What am I doing wrong?

Hi Mary, please choose a lab for the gallery you want, in the pricing tool. Then set prices, and then you can order from that gallery.

Dogdots · January 30, 2009

Andy wrote:

Hi Mary, please choose a lab for the gallery you want, in the pricing tool. Then set prices, and then you can order from that gallery.

Just checked it out.

But.....I can see that I need to set up each gallery for this don't I? Is there a way I can do just one gallery and have it apply to all galleries/categories.

Is my understanding correct on this -- if I print through bayphoto they correct any photo that is printed thru them? Also is it a "hands on" correction or a computer generated correction?

Ooops one more question. When a customer wants to order a photo do they have a choice of the printing company or is it only through the company I choose? What I'm trying to say is will both companies prices come up with a definition for the price difference.

I missed this coming out or that it was even a option. Was there any information given out on this? Just want to know if I missed it so I'm more alert next time.

Andy · January 30, 2009

Dogdots wrote:

Just checked it out.

But.....I can see that I need to set up each gallery for this don't I? Is there a way I can do just one gallery and have it apply to all galleries/categories.

Is my understanding correct on this -- if I print through bayphoto they correct any photo that is printed thru them? Also is it a "hands on" correction or a computer generated correction?

Ooops one more question. When a customer wants to order a photo do they have a choice of the printing company or is it only through the company I choose? What I'm trying to say is will both companies prices come up with a definition for the price difference.

I missed this coming out or that it was even a option. Was there any information given out on this? Just want to know if I missed it so I'm more alert next time.

Hi,

You choose, the customer has no choice - you the pro choose by virtue of your choice in the pro pricing page. Yes, it's hand color correction. You can price by gallery, by many galleries, and by portfolio.

Help: http://www.smugmug.com/help/print-pricing

Mary, it's a "Soft Launch"
http://www.dgrin.com/showthread.php?t=118971

Dogdots · January 30, 2009

Andy wrote:

Hi,

You choose, the customer has no choice - you the pro choose by virtue of your choice in the pro pricing page. Yes, it's hand color correction. You can price by gallery, by many galleries, and by portfolio.

Help: http://www.smugmug.com/help/print-pricing

Mary, it's a "Soft Launch"
http://www.dgrin.com/showthread.php?t=118971

Thanks Andy for the information. I thought the customer wouldn't have the choice and I like that idea.

Right now I have pricing set up for what is the ezprints printing. If I choose to use bayphoto for printing off my site by customers do I take my listed prices on ezprints down to -0- or doesn't it matter. Probably doesn't matter.

Missed the "Soft Launch" Knew it was me although did we get the information on our site also? Geez...If I missed that to I'm really messing up on the news :cry

AnneMcBean · January 31, 2009

Dogdots wrote:

If I choose to use bayphoto for printing off my site by customers do I take my listed prices on ezprints down to -0- or doesn't it matter. Probably doesn't matter.

It doesn't matter. We only show your customer the price list for the lab you currently have selected. So if EZ Prints isn't selected, your EZ Prints prices won't be visible to the customer.

Dogdots wrote:

Missed the "Soft Launch" Knew it was me although did we get the information on our site also? Geez...If I missed that to I'm really messing up on the news :cry

We try to mention all releases here, even soft ones: http://blogs.smugmug.com/release-notes . However, we haven't sent a news email or a news item on your SmugMug homepage yet because we are trying to keep this soft and work out all the kinks before we bring it to everyone's attention. So, it's not just you.

-Anne
SmugMug Support Hero

Dogdots · January 31, 2009

Thanks Anne - Guess I should check out the smugmug blog sometimes

I do have a another question tho. I noticed that bayphoto charges a percentage for a photo. So if a customer were to order 10 - 4x6's - then bayphoto would charge $0.13 per photo. Correct? I'm assuming so. How much does smug get from the photo? Or is it a percentage from the full order?

I see there is a percentage mark-up to for bayphoto. Do photographers use this often and if so how much is the usual percentage mark-up?

Sorry to bother you with these questions.

Kyle D · January 31, 2009

Dogdots wrote:

Thanks Anne - Guess I should check out the smugmug blog sometimes

I do have a another question tho. I noticed that bayphoto charges a percentage for a photo. So if a customer were to order 10 - 4x6's - then bayphoto would charge $0.13 per photo. Correct? I'm assuming so. How much does smug get from the photo? Or is it a percentage from the full order?

I see there is a percentage mark-up to for bayphoto. Do photographers use this often and if so how much is the usual percentage mark-up?

Sorry to bother you with these questions.

I believe the $0.13 charge for Bay photo on a 4x6 is because all of the photos printed at bay with colour correction enabled are corrected by hand. So, Bay charges more because they have to pay someone to look at each image and correct it instead of firing it through a piece of software.

Andy · January 31, 2009

Dogdots wrote:

I noticed that bayphoto charges a percentage for a photo.

SmugMug does the wholesale pricing to you. Here is the price list:

http://www.smugmug.com/prints/catalogB.mg

Toggle color correction on/off to see the prices.

Then, YOU decide your actual prices. We can't tell you what to charge, but you can ask your peers, I suggest a new thread here or in the MYOB forum, Mary

Dogdots · February 1, 2009

Andy wrote:

SmugMug does the wholesale pricing to you. Here is the price list:

http://www.smugmug.com/prints/catalogB.mg

Toggle color correction on/off to see the prices.

Then, YOU decide your actual prices. We can't tell you what to charge, but you can ask your peers, I suggest a new thread here or in the MYOB forum, Mary

Setting prices is really hard for me. So I will ask around to get a feel for what others are doing.

The on/off button for prices is much easier then the other page I was looking at. Figuring out percentages wasn't fun

Thank-you Andy.

Jill Bazeley · February 3, 2009

I'm still confused about the color correction. Is a "yes" to color correction the same as the old "auto?" If I've already corrected my color, am I better off choosing the "no" option? Is there a way to change all the galleries to "no color correction" without universally applying prices and other settings? Thanks!

Andy · February 3, 2009

Jill Bazeley wrote:

I'm still confused about the color correction. Is a "yes" to color correction the same as the old "auto?" If I've already corrected my color, am I better off choosing the "no" option? Is there a way to change all the galleries to "no color correction" without universally applying prices and other settings? Thanks!

Help to the rescue!

http://www.smugmug.com/help/too-red

Show me an example link, OK? The answer is, "it depends"

Jill Bazeley · February 3, 2009

Andy wrote:

Help to the rescue!

http://www.smugmug.com/help/too-red

Show me an example link, OK? The answer is, "it depends"

Andy,
Thanks for the quick reply and the link. My concern about actually using the color correction is that it will try to correct "uncorrectable" images such as basketball shots that invariably come out wonky because of cycling sodium gym lamps or the reflection off the yellow wood floor. But my other issue is that, in looking through my galleries, I find that color correction is now "on" in some cases and "off" in others. I don't believe I ever changed the old true/auto settings on any galleries. Meanwhile, I'd like to apply the "on" or "off" color correction setting universally without applying any other values (different galleries have different prices as well as print size availabilities.) Since this might be impossible, will it be sufficient to change to "on" or "off" during the proofing phase or do I need to go through all the galleries individually now? Thanks again!

Andy · February 3, 2009

Jill Bazeley wrote:

or do I need to go through all the galleries individually now? Thanks again!

Make sure your galleries are set the way you want it, now. Not during proofing.

We didn't change any galleries from true to auto or vice versa.

My advice: Use Bay Photo, color correction on. It's by hand, by a human, and they won't do it if the photo doesn't need it

Jill Bazeley · February 3, 2009

Andy,
Do you think Bay Photo would leave these images alone if color correction were set to "on"?

http://jillb.smugmug.com/gallery/3808375_pBqMy#452546275_eb9fT

They were taken at the Orange Bowl stadium in Miami (stadium lights, orange seats reflecting orange color, and the field reflecting yellow color) and are actually more "correct" than real life. Real life was very, very orange! When the light is odd, I try to study and remember how things actually look so I'm not over-correcting later. I find that only so much yellow color cast can be removed before skin tones become dull.

Andy · February 3, 2009

Jill Bazeley wrote:

Andy,
Do you think Bay Photo would leave these images alone if color correction were set to "on"?

http://jillb.smugmug.com/gallery/3808375_pBqMy#452546275_eb9fT

They were taken at the Orange Bowl stadium in Miami (stadium lights, orange seats reflecting orange color, and the field reflecting yellow color) and are actually more "correct" than real life. Real life was very, very orange! When the light is odd, I try to study and remember how things actually look so I'm not over-correcting later. I find that only so much yellow color cast can be removed before skin tones become dull.

I do

MWWeston · February 4, 2009

Portfolio Color Correct
All of my public galleries only have portfolio level prices. I set color correction to yes at the portfolio level. But I just got my first order since switching to bay and the prices were for the non color corrected. Do I need to set each gallery individually for color correction.
Than you,
Mark

Andy · February 4, 2009

MWWeston wrote:

All of my public galleries only have portfolio level prices. I set color correction to yes at the portfolio level. But I just got my first order since switching to bay and the prices were for the non color corrected. Do I need to set each gallery individually for color correction.
Than you,
Mark

http://www.markwestonphotography.com/gallery/6973439_VWnU7#446930193_53MXP is set for Bay, color corr

looks good to me!

MWWeston · February 4, 2009

Color correction portfolio level

Andy wrote:

http://www.markwestonphotography.com/gallery/6973439_VWnU7#446930193_53MXP is set for Bay, color corr looks good to me!

I mannually changed the color correction to yes on that gallery after seeing that I was only charged 0.25 for a 4x6 even though I have color correction on at the portfolio level. I have not changed any of the other galleries in my Events category yet. This leads me to believe that I may need to select color correction at each gallery at the gallery level even if I am using portfolio level pricing.

Kyle D · February 4, 2009

MWWeston wrote:

I mannually changed the color correction to yes on that gallery after seeing that I was only charged 0.25 for a 4x6 even though I have color correction on at the portfolio level. I have not changed any of the other galleries in my Events category yet. This leads me to believe that I may need to select color correction at each gallery at the gallery level even if I am using portfolio level pricing.

I think when SmugMug implemented Bay photo something happened that made it default to colour correction being off. I noticed that too, but luckily I caught it at the portfolio level and all was well.

MWWeston · February 4, 2009

Portfolio level

Kyle D wrote:

I think when SmugMug implemented Bay photo something happened that made it default to colour correction being off. I noticed that too, but luckily I caught it at the portfolio level and all was well.

I did have it on at the portfolio level and I had not set any prices at the gallery level. This resulted in a non cc price for my first order. That is why I am wondering if I need to set it for each gallery even if I have it on at the portfolio level and I am using portfolio pricing.

Kyle D · February 4, 2009

MWWeston wrote:

I did have it on at the portfolio level and I had not set any prices at the gallery level. This resulted in a non cc price for my first order. That is why I am wondering if I need to set it for each gallery even if I have it on at the portfolio level and I am using portfolio pricing.

All I know was the it wasn't enabled by default at the portfolio level and enabled it and resaved the prices and everything was fine.

bwg · February 4, 2009

Kyle D wrote:

All I know was the it wasn't enabled by default at the portfolio level and enabled it and resaved the prices and everything was fine.

so for existing pros, we did not enable it at the portfolio level. We also did not change color settings for existing galleries. If you had a gallery previously set to true, its now NO color correction, auto color galleries are YES color correction. New galleries will inherit the portfolio setting for both lab and color correction.

Kyle D · February 4, 2009

bigwebguy wrote:

so for existing pros, we did not enable it at the portfolio level. We also did not change color settings for existing galleries. If you had a gallery previously set to true, its now NO color correction, auto color galleries are YES color correction. New galleries will inherit the portfolio setting for both lab and color correction.

Thanks for clarifying that and that train of thought makes perfect sense.

MWWeston · February 5, 2009

Color Correct
OK I solved my problem by clearing the prices from all of my public galleries. Even though I did not have any prices set, clearing them all set the Color Correct to yes like I have at the portfolio level.

Thank you for your help.

Mark

MWWeston · February 17, 2009

FYI - Color Correction dropped again for galleries with portfolio level pricing again

MWWeston wrote:

OK I solved my problem by clearing the prices from all of my public galleries. Even though I did not have any prices set, clearing them all set the Color Correct to yes like I have at the portfolio level.

Thank you for your help.

Mark

I corrected the problem the same way as above by clearing the prices from all of the galleries that I am using porfolio level pricing with. Fortunately I did not have any orders go through this time.

bwg · February 17, 2009

MWWeston wrote:

I corrected the problem the same way as above by clearing the prices from all of the galleries that I am using porfolio level pricing with. Fortunately I did not have any orders go through this time.

we found a bug that if you're using a quicksetting when you create your gallery that portfolio settings werent being used. The fix is being tested internally and we hope to have it out on the site soon. Sorry for the hassle.

AFBlue · February 18, 2009

<TABLE cellSpacing=0 cellPadding=4 width="100%" border=0><TBODY><TR><TD class=alt2 style="BORDER-RIGHT: 1px inset; BORDER-TOP: 1px inset; BORDER-LEFT: 1px inset; BORDER-BOTTOM: 1px inset">Originally Posted by Jill Bazeley
Andy,
Do you think Bay Photo would leave these images alone if color correction were set to "on"?

http://jillb.smugmug.com/gallery/380...52546275_eb9fT

They were taken at the Orange Bowl stadium in Miami (stadium lights, orange seats reflecting orange color, and the field reflecting yellow color) and are actually more "correct" than real life. Real life was very, very orange! When the light is odd, I try to study and remember how things actually look so I'm not over-correcting later. I find that only so much yellow color cast can be removed before skin tones become dull.
</TD></TR></TBODY></TABLE>

Andy wrote:

<img src="https://us.v-cdn.net/6029383/emoji/nod.gif" border="0" alt="" > I do

All of the examples commented on have been shots of/with people, which gives the BP folks a leg up on color decisions. I think I saw a post somewhere where somebody (Andy?) commented that the color correction folks were not as keen on making decisions on the "correct" colors for landscape shots because they couldn't really know the photographers intent or what the scene really looked like under the shooting conditions at the time.

Assuming I remember correctly, Andy, would you still make a general recommendation that landscapes have hand-correction on?

Where is True and Auto printing?

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