Uploaded photos not appearing

NimaiNimai Registered Users Posts: 564 Major grins
edited February 22, 2009 in SmugMug Support
I checked my upload log too.
The Upload Files dialog is up right now - I'm watching it, but no new files are showing up in my upload log or the gallery they should be in. I'm using Mac, Firefox, and the simple drag-n-drop java uploader.
This has happened to me before, and I don't know how to track it down! I think it happens when I upload photos to Facebook in a different tab, and it messes up my SmugMug upload. This could be paranoia, though.
Right now, my photos upload is still doing something, though; even "Checking your photo". Where are they going? Can I get them to appear in the gallery they should be in, or do I need to Cancel and start over?
What do you need to know from me to help track this down?
Thanks!

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited February 22, 2009
    Do you have problems with Safari and our Simple uploader, too?

    In Firefox, clear your browser cache, close and restart Firefox. Try a new upload without having the Facebook uploader going on. Do the photos upload?

    Then try again with the Facebook uploader in another tab.

    What happens each time - do the photos upload?

    Sebastian
    Sebastian
    SmugMug Support Hero
  • NimaiNimai Registered Users Posts: 564 Major grins
    edited February 22, 2009
    Thanks, Sebastian-
    I have not tried a proper experiment to isolate the cause of the problem. However, simply Canceling the upload, closing the tab, and uploading again does work. I thought I would post here to see if others had encountered a photo upload black-hole, and possibly knew of a cause.
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