Log in comment

rkw624rkw624 Registered Users Posts: 260 Major grins
edited February 28, 2009 in SmugMug Support
I got up this morning to work on a few things in my gallery and I didn't have to log in. Left the galleries completely and then went back and again didn't have to log in. Whatever you guys did thank you! No more thirty plus log in's a day!
Rich

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 28, 2009
    Hi, we didn't change this behavior. Perhaps you have cookies properly set in your browser now :)
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • rkw624rkw624 Registered Users Posts: 260 Major grins
    edited February 28, 2009
    Andy wrote:
    Hi, we didn't change this behavior. Perhaps you have cookies properly set in your browser now :)

    Never touched anything. Now it's back to logging in every time I leave the site. No clue as to what's going on. No big deal. Just annoying.
    Rich
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 28, 2009
    rkw624 wrote:
    Never touched anything. Now it's back to logging in every time I leave the site. No clue as to what's going on. No big deal. Just annoying.
    Your browser, & version please? And the cookie settings you have? ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • rkw624rkw624 Registered Users Posts: 260 Major grins
    edited February 28, 2009
    Andy wrote:
    Your browser, & version please? And the cookie settings you have? ear.gif

    IE7 - version 7.0.5730.13
    Cookies are set to Medium in the Privacy tab. This setting I have always used.
    Rich
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 28, 2009
    rkw624 wrote:
    IE7 - version 7.0.5730.13
    Cookies are set to Medium in the Privacy tab. This setting I have always used.
    OK, login at www.smugmug.com then go to your custom domain, and refresh the page. You should then stay logged in.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • rkw624rkw624 Registered Users Posts: 260 Major grins
    edited February 28, 2009
    Andy wrote:
    OK, login at www.smugmug.com then go to your custom domain, and refresh the page. You should then stay logged in.

    Hello Andy,

    I did what you have instructed. When I leave my browser completely and then come back to my custom domain I have to log in. I wish it worked but no go!
    Rich
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited February 28, 2009
    I checked and everything seems ok on your site. Can you try this for me? In Internet Explorer:

    1. Click on Internet Options in the Tools menu. The Tools menu has a gear icon on it.
    2. Click on the Security tab.
    3. Click on Trusted Sites.
    4. Click on the Sites button.
    5. Type the Web address *.smugmug.com into the textbox. and click the Add button. Also add *.add quantserve.com, *.amazon.com
    6. If necessary, uncheck the Require server verification (https://) box. Unchecking this box will allow you to add sites to the zone like SmugMug that don't use the https:// protocol.
    7. Click the Close button to exit the Trusted Sites dialog box.
    8. Click OK to exit the Internet Options dialog box.

    Close the browser and then retry your site.
    SmugMug Support Hero
    http://help.smugmug.com
Sign In or Register to comment.