logout problems

itchyfeetitchyfeet Registered Users Posts: 66 Big grins
edited May 29, 2005 in SmugMug Support
I am finding that when I press the logout button on my Smugmug site it doesn't logme out properly. It appears that I am logged out, but if I click on another category etc, it is clear that I am still logged in and can change features etc.

I have tried closing my browser and restarting, even RESTARTING MY COMPUTER - and guess what, if I go to my Smugmug page I am still logged in! :dunno !! At the moment this isn't a problem as I am using my home computer. However, I intend to access Smugmug from public computers in the future to upload pictures.

I don't want other people to be able to access my Smugmug account!

Advice please!
Thanks
Elliot

Comments

  • gusgus Registered Users Posts: 16,209 Major grins
    edited May 27, 2005
    Im not sure at all but ...your not logged in on another computer ?

    Gus
  • itchyfeetitchyfeet Registered Users Posts: 66 Big grins
    edited May 27, 2005
    No, am not logged in on another computer. Just this one. Although, in the past I have logged in on another computer. This is very odd!
    Humungus wrote:
    Im not sure at all but ...your not logged in on another computer ?

    Gus
  • CameronCameron Registered Users Posts: 745 Major grins
    edited May 27, 2005
    Which browser are you using? Have you tried clearing your browser cache/deleting your cookies?

    Strange...
  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited May 27, 2005
    At the top does "login" or "logout" show? After logging out if you visited any share groups
    recently some of those might still show. I open IE occasionly to view my page and it
    shows as if logged out and what the rest of the world will see. I never use IE to log in or
    visit share groups so it will not be "contamiated".
    Al
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • jerrydoughnutjerrydoughnut Registered Users Posts: 100 Major grins
    edited May 29, 2005
    Ive had the same problem as itchyfeet. The message says an error ocurred while attempting to log you out. There`s always a tab under it that when clicked does log you out. It`s a 2 step process.
  • gusgus Registered Users Posts: 16,209 Major grins
    edited May 29, 2005
    I would re-set my password & see what happens.

    Gus
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