My lens is broke! ! !

LivingLargeLivingLarge Registered Users Posts: 120 Major grins
edited March 1, 2009 in Cameras
Zoom would not turn past 70 mm on my 28-135 EF. What is the process to send it in for warranty work? Where do I send it? How long? I am woefully unprepared for this. I guess this means I am still an amatuer.
“He who works with his hands is a laborer.
He who works with his hands and his head is a craftsman.
He who works with his hands and his head and his heartis an artist.”

Comments

  • Moogle PepperMoogle Pepper Registered Users Posts: 2,950 Major grins
    edited March 1, 2009
    Go to Canon and find the nearest repair place by you and call them. Hope things will turn out well. My 50mm broke in January so I know the feeling and it is not under warranty anymore.
    Food & Culture.
    www.tednghiem.com
  • ziggy53ziggy53 Super Moderators Posts: 24,133 moderator
    edited March 1, 2009
    Stuff happens. ne_nau.gif

    Like Moogle Pepper said, use the Canon repair site to request a repair and they will issue an estimate:

    http://www.usa.canon.com/consumer/controller?act=OnlineTrackSearchAct

    If you need a lens for a particular event or project, check with a local camera club to see if any members might be able to help with a loaner lens or go to one of the rental sites in our thread:

    http://dgrin.com/showthread.php?t=79033

    Whichever way you go, you should remain flexible about lens choice if you cannot find an exact substitute.
    ziggy53
    Moderator of the Cameras and Accessories forums
  • LivingLargeLivingLarge Registered Users Posts: 120 Major grins
    edited March 1, 2009
    Thanks all
    “He who works with his hands is a laborer.
    He who works with his hands and his head is a craftsman.
    He who works with his hands and his head and his heartis an artist.”
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