Not getting notifications

brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
edited March 6, 2009 in Dgrin Forum Support
Any idea whay I'm not getting notifications for subscribed threads nor PM's?

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 1, 2009
    I'm checking on it. They're coming through to me though.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited March 1, 2009
    Andy wrote:
    I'm checking on it. They're coming through to me though.
    thanks... did not get a notification on this one either, but I am subscribed
  • RichardRichard Administrators, Vanilla Admin Posts: 20,012 moderator
    edited March 2, 2009
    brandofamily wrote:
    thanks... did not get a notification on this one either, but I am subscribed

    Anthony,

    I am getting notifications as well. Have you checked whether notifications are being blocked somewhere by spam filtering software, either on your machine or by your email provider? You've been here a long time--did this problem just start happening? When did you last receive a notification?
    My Pics
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited March 2, 2009
    Based on my deleted e-mails, the last notice I got was 2/25/09. I'm going to try a difference address to see if they go thru. Someone reply to this post please...
  • RichardRichard Administrators, Vanilla Admin Posts: 20,012 moderator
    edited March 2, 2009
    brandofamily wrote:
    Based on my deleted e-mails, the last notice I got was 2/25/09. I'm going to try a difference address to see if they go thru. Someone reply to this post please...

    Echo
    My Pics
  • The Curious CamelThe Curious Camel Registered Users Posts: 943 Major grins
    edited March 2, 2009
    Thanks for directing me here Andy.
    It's good to know I'm not the only one but you guys are the best so I'm sure it will be fixed soon.

    Peace, gail
    www.curiouscamel.net
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited March 2, 2009
    OK, I got a reply notice thru my g-mail account. Comcast account seems not to be working...
  • The Curious CamelThe Curious Camel Registered Users Posts: 943 Major grins
    edited March 4, 2009
    I'm still not getting them
    www.curiouscamel.net
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 4, 2009
    The Curious Camel wrote:
    I'm still not getting them
    Are you on comcast by any chance?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited March 4, 2009
    Andy wrote:
    Are you on comcast by any chance?
    Yes. My Comcast was the issue.... but until 2/25/09 I was getting them
  • mushymushy Registered Users Posts: 643 Major grins
    edited March 4, 2009
    brandofamily wrote:
    Yes. My Comcast was the issue.... but until 2/25/09 I was getting them

    I have subscribed to 2 posts and I'm not getting notifications either, always have in the past though headscratch.gif
    Just means I keep coming back to checkin mwink.gif
    May I take your picture?
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 4, 2009
    mushy wrote:
    I have subscribed to 2 posts and I'm not getting notifications either, always have in the past though headscratch.gif
    Just means I keep coming back to checkin mwink.gif
    we're sending them - are they in your junk folder?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • cabinetbuffcabinetbuff Registered Users Posts: 189 Major grins
    edited March 4, 2009
    I think Comcast and some other ISPs try to do a "reverse DNS" lookup for the IP address that the email came from. We had a similar issue at ttljournal where some of our users weren't getting the email from our registration system and that was the issue. We had to create a "PRT record" for the IP address of the server that's sending the emails. Once PRT record is setup you can validate it using the following command (linux):
    resolveip IP-ADDRESS

    I went to my inbox and checked the email headers for emails I get from Dgrin and the originating IP that the email came from was 208.79.45.92. As you can see it doesn't have a PRT record :
    [root@xxxxx logs]# resolveip 208.79.45.92
resolveip: Unable to find hostname for '208.79.45.92'

    I think that once you setup PRT record for 208.79.45.92 this problem should go away -- it might take a while to propagate this change -- it all depends on way your DNS server is setup. Here's what a PRT record should look like: 
    [root@xxxxx logs]# resolveip xx.xxx.xx.xx
Host name of xx.xxx.xx.xx is somename.somedomain.com
[root@xxxxx logs]#

    more about it here ...

    HTH!
    CLIMB A Classic
  • WingsOfLovePhotoWingsOfLovePhoto Registered Users Posts: 797 Major grins
    edited March 4, 2009
    I'm not getting notifications either. Aol mail. Not in spam folder.... Has been like this for about a week and was getting them with no problems before. ne_nau.gif
    Snady :thumb
    my money well spent :D
    Nikon D4, D3s, D3, D700, Nikkor 24-70, 70-200 2.8 vrII, 50mm 1.4, 85mm 1.4, 105mm macro, sigma fisheye, SB 800's and lots of other goodies!
  • cabinetbuffcabinetbuff Registered Users Posts: 189 Major grins
    edited March 4, 2009
    Well that explains it -- I checked the email headers from Feb-25 and the email used to come from:
    pluto.smugmug.com (63.81.134.25)

[root@xxxxx logs]# resolveip 63.81.134.25
Host name of 63.81.134.25 is pluto.smugmug.com

    see my previous post -- a PRT record for 208.79.45.92 should fix this.
    CLIMB A Classic
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 4, 2009
    I've made sure our ops guys see this.
    How come gmail and others the mails are going through?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • cabinetbuffcabinetbuff Registered Users Posts: 189 Major grins
    edited March 4, 2009
    Andy wrote:
    I've made sure our ops guys see this.
    How come gmail and others the mails are going through?
    My understanding is that gmail, yahoo and other advanced email providers don't rely on reverse DNS lookups to validate email's sender ...
    CLIMB A Classic
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 4, 2009
    Hi folks, are you now getting this by email? ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • WingsOfLovePhotoWingsOfLovePhoto Registered Users Posts: 797 Major grins
    edited March 4, 2009
    Andy wrote:
    Hi folks, are you now getting this by email? ear.gif

    I just turned it on instant... forgot before. Will let you know when the next person replies.
    Snady :thumb
    my money well spent :D
    Nikon D4, D3s, D3, D700, Nikkor 24-70, 70-200 2.8 vrII, 50mm 1.4, 85mm 1.4, 105mm macro, sigma fisheye, SB 800's and lots of other goodies!
  • cabinetbuffcabinetbuff Registered Users Posts: 189 Major grins
    edited March 4, 2009
    Andy wrote:
    Hi folks, are you now getting this by email? ear.gif

    I see you've already setup PRT record for 208.79.45.92 thumb.gif
    [root@xxxx logs]# resolveip 208.79.45.92
Host name of 208.79.45.92 is nat2.smugmug.net

    It might take some time to get propagated throughout the Internet because of the way DNS TTL works ...

    - HTH
    CLIMB A Classic
  • WingsOfLovePhotoWingsOfLovePhoto Registered Users Posts: 797 Major grins
    edited March 4, 2009
    Getting them now on AOL mail. Thanks!
    Snady :thumb
    my money well spent :D
    Nikon D4, D3s, D3, D700, Nikkor 24-70, 70-200 2.8 vrII, 50mm 1.4, 85mm 1.4, 105mm macro, sigma fisheye, SB 800's and lots of other goodies!
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited March 4, 2009
    OK someone do a reply... I switch my e-mail back to my Comcast account... Pleasebowdown.gif
  • cabinetbuffcabinetbuff Registered Users Posts: 189 Major grins
    edited March 4, 2009
    brandofamily wrote:
    OK someone do a reply... I switch my e-mail back to my Comcast account... Pleasebowdown.gif
    test for brandofamily thumb.gif
    CLIMB A Classic
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited March 4, 2009
    cabinetbuff wrote:
    test for brandofamily thumb.gif
    got itwings.gif
  • The Curious CamelThe Curious Camel Registered Users Posts: 943 Major grins
    edited March 6, 2009
    Getting my email notifications now. Thanks
    www.curiouscamel.net
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