Upload not appearing

afarberafarber Registered Users Posts: 267 Major grins
edited March 2, 2009 in SmugMug Support
Hmmm...I just uploaded 30+ photos using Smugbrowser. I was uploading to this folder: http://www.adamfarber.com/gallery/7490504_4UsMw

All appeared to be going fine, all files are listed as 'uploaded' is smugbrowser, but they are not appearing in the gallery.

some notes of potential importance:

-I created the gallery is smugmug
-I navagated to the gallery is smugbrowser, right clicked on it, and selected upload
-I selected the photos and started uploading
-For some reason, the list of photos uploading lists the correct category, but 'none' for subcategory. There is a category for this gallery.

A curious 'coincidence' - I cannot access my upload log via the control panel. I click it and the browser hangs on a white screen

-photos have not appeared after cache clearing
-photos not appearing in either firefox or safari (which i rarely use)

thoughts?

Thanks!

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited March 2, 2009
    Hi Adam,

    Sorry for your troubles. There don't show any recent uploads in your upload log for me. It seems the upload was not received properly by us. Please try again using our Simple uploader and see if it works this time:
    http://www.smugmug.com/help/upload-pictures

    There shouldn't be any delay between the photos showing up in the gallery if the upload was successful. You might see them as 'processing image' thumbnails, but they should show right away.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • afarberafarber Registered Users Posts: 267 Major grins
    edited March 2, 2009
    I'm re-uploading now with macdaddy. seems to be working fine now. Just very odd...data was definitely being transferred last night. I wonder where it could have gone?
    Hi Adam,

    Sorry for your troubles. There don't show any recent uploads in your upload log for me. It seems the upload was not received properly by us. Please try again using our Simple uploader and see if it works this time:
    http://www.smugmug.com/help/upload-pictures

    There shouldn't be any delay between the photos showing up in the gallery if the upload was successful. You might see them as 'processing image' thumbnails, but they should show right away.

    Sebastian
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