I need help with Custom hostname

flash01

I followed the instructions in this link ttp://www.smugmug.com/help/power-custom-domain
and when I type in my domian name from godaddy (www.kdrmemories.com) in the custom hostname box and click submit, I received the following error:
That hostname doesn't resolve to SmugMug's CNAME (domains.smugmug.com). See our help section on custom hostnames.


Am I doing something wrong?:scratch

Can someone help me.
Flash01[/COLOR]

docwalker

It does not look like the domain is setup correctly at GoDaddy. If you set this up in the last hour, you may need to wait for it to update.

If it has been more than 24 hours, then there may be a mistake in your setup.

Contact me on the help desk with your GoDaddy login information. I will make the changes for you if you need me to.

flash01

docwalker wrote:

It does not look like the domain is setup correctly at GoDaddy. If you set this up in the last hour, you may need to wait for it to update.

If it has been more than 24 hours, then there may be a mistake in your setup.

Contact me on the help desk with your GoDaddy login information. I will make the changes for you if you need me to.

I've just sent you a email at the help desk.

Flash01

realdeal

im sorry im a bit new here and i do apology if this seem like a totally dumb question .....but i was wondering do you have to have a custom domain name and how hard is this to setup i was just looking around and this seems very interesting but i dont know if i understand everything do you have a website or something sorry thanks for any advice

docwalker

A custom domain is not required. We have some good information here on using one: http://www.smugmug.com/help/professional-accounts

If you use our GoDaddy reseller account, setting the custom domain up is actually a snap.

If you need help, I am here and on the help desk. Just give me a shout.