Sharing via email question

mrcoons

When I am signed in to my site via the custom domain name (www.musicman5photos.com) and share a photo via email the embedded link points to my Smugmug site (musicman5.smugmug.com) and not my custom domain name. For my customers that work for companies (and a lot of my customers do) that block anything that says Smugmug.com they cannot access the gallery.

Is there any way around this or is this just the way it is?

Thanks.

rainforest1155

Hi Mark,

I tried it and used the share button on this gallery. It works as it should - the share email uses your custom domain.

How do you tell that the link is wrong? Did you include yourself in one of the share emails or did you view the emails in the stats tab of your control panel? Your control panel displays all invitations with the address that you're looking at the control panel. So you can't use it for checking on which address is included in the emails.

You have to send yourself a share email and if you do it from your domain, it'll include your domain.

Sebastian

mrcoons

rainforest1155 wrote:

Hi Mark,

I tried it and used the share button on this gallery. It works as it should - the share email uses your custom domain.

How do you tell that the link is wrong? Did you include yourself in one of the share emails or did you view the emails in the stats tab of your control panel? Your control panel displays all invitations with the address that you're looking at the control panel. So you can't use it for checking on which address is included in the emails.

You have to send yourself a share email and if you do it from your domain, it'll include your domain.

Sebastian

Hi Sebastian!

I did last night but I did not click on the image to open the album I right-clicked on it and the address it showed me was not the custom domain. I guess I'll have to give it another try tonight and see where I went wrong. I was doing this because a customer had told me he could not access his photos from work and I was sure I had sent it from the custom domain. But my wife tells me I'm wrong all the time so nothing would surprise me. I'll check tonight when I get home as my employer blocks SM too!

mrcoons

I guess I was having severe vision problems yesterday! (Some would say that this was not the first time!) Works great, thanks for showing me the error of my ways Sebastian!