Pics not showing with IE

OhEddieOhEddie Registered Users Posts: 337 Major grins
edited March 9, 2009 in SmugMug Support
My photos are not showing up when I use IE.
This is true on multiple computers.

Works fine with Firefox. Here is a link to a typical gallery.

http://edh.smugmug.com/gallery/7519863_b2Hhi#485662443_LgayH

I haven't done anything to the site except upload photos. I'm stumped :scratch
Blessed are those who remain flexible, for they shall not get bent out of shape.

Comments

  • AllenAllen Registered Users Posts: 10,015 Major grins
    edited March 9, 2009
    OhEddie wrote:
    My photos are not showing up when I use IE.
    This is true on multiple computers.

    Works fine with Firefox. Here is a link to a typical gallery.

    http://edh.smugmug.com/gallery/7519863_b2Hhi#485662443_LgayH

    I haven't done anything to the site except upload photos. I'm stumped headscratch.gif
    That galleries photos show here with IE6.
    Al - Just a volunteer here having fun
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  • Eric HoffmanEric Hoffman Registered Users Posts: 90 Big grins
    edited March 9, 2009
    It also works in IE7.

    Eric
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited March 9, 2009
    One thing to check with IE is to make sure that the security level is not set too high. One fix is to add SmugMug to the trusted sites. That can help as you can leave the regular internet set high and keep the trusted sites list at a normal level.

    1. Click on Internet Options in the Tools menu. The Tools menu has a gear icon on it.
    2. Click on the Security tab.
    3. Click on Trusted Sites.
    4. Click on the Sites button.
    5. Type the Web address *.smugmug.com into the textbox. and click the Add button. Also add *.amazon.com, and your custom domain if you are using one.
    6. If necessary, uncheck the Require server verification (https://) box. Unchecking this box will allow you to add sites to the zone like SmugMug that don't use the https:// protocol.
    7. Click the Close button to exit the Trusted Sites dialog box.
    8. Click OK to exit the Internet Options dialog box.

    Clear the browser cache and restart IE. See if that helps.
    SmugMug Support Hero
    http://help.smugmug.com
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