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Issue with IE

FiledIMAGEFiledIMAGE Registered Users Posts: 21 Big grins
edited March 18, 2009 in SmugMug Support
Hi,

Many people using IE are reporting an issue with displaying images wwhen clicking on thumbnails in a gallery on my website www.filedimage.com.

Error code is:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; Creative AutoUpdate v1.10.10)
Timestamp: Wed, 18 Mar 2009 12:22:14 UTC


Message: Object doesn't support this property or method
Line: 60
Char: 52
Code: 0
URI: http://www.filedimage.com/include/js/gallery_ajax-min-20090304151250.js


Message: Object doesn't support this property or method
Line: 59
Char: 104
Code: 0
URI: http://www.filedimage.com/include/js/gallery_ajax-min-20090304151250.js

Any ideas?

Thanks

Chris

Comments

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    FiledIMAGEFiledIMAGE Registered Users Posts: 21 Big grins
    edited March 18, 2009
    It would appear to be more to do with using the SmugMug gallery display. Exclamation mark appears and it doesnt with other gallery displays. Annoying
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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited March 18, 2009
    FiledIMAGE wrote:
    It would appear to be more to do with using the SmugMug gallery display. Exclamation mark appears and it doesnt with other gallery displays. Annoying
    It doesn't happen for me if I view a gallery of yours without your customizations. I tried this gallery:
    http://www.filedimage.com/gallery/7595859_eq5n9#491109840_7BuGE

    Changing the www.filedimage.com to www.smugmug.com will give you the gallery without any customizations from you. No error comes up then. So please check your own customizations. It might be that one of your javascript files or inline javasript collides with out javascript.

    You can check on that by taking parts of your customizations out and see if you can isolate the issue that way.

    Sebastian
    Sebastian
    SmugMug Support Hero
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