Bug: unable to feature photo (using Chrome)

PBolchoverPBolchover Registered Users Posts: 909 Major grins
edited March 21, 2009 in SmugMug Support
When I try to feature a photo in a gallery, I get the following message:
"I'm sorry, but you don't appear to be logged in, or don't have access to this gallery. Please try again."

Ironically, the header on this page has a "logout" link, so I know that I'm logged in ;-) (I can upload photos, edit keywords etc fine...)

Interestingly, it only seems to happen with Chrome. Firefox is OK.

Comments

  • PBolchoverPBolchover Registered Users Posts: 909 Major grins
    edited March 21, 2009
    Whatever the problem, it's OK now...
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited March 21, 2009
    PBolchover wrote:
    Whatever the problem, it's OK now...
    Were you maybe logged in with the Assistant login instead of the account owner login?

    Sebastian
    Sebastian
    SmugMug Support Hero
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 21, 2009
    Hi, just to reiterate, Chrome isn't yet one of our officially supported browsers - Firefox for Win & Mac, Safari for Win & Mac, and IE6/7/8 are our officially supported browsers.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • PBolchoverPBolchover Registered Users Posts: 909 Major grins
    edited March 21, 2009
    I'm aware that Chrome isn't supported, and I wasn't logged in via the assistant password.

    I suspect that the root cause is that I'm behind the Chinese firewall, and occasionally my "broadband" speeds drop to under 10kb/sec. That probably causes problems if there is a time-out when authenticating cookies.
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