New watermark not showing up...

Rocketman766Rocketman766 Registered Users Posts: 332 Major grins
edited March 26, 2009 in SmugMug Support
I made a new watermark following the instructions in the help section (just to make sure it worked) and when I applied it to the galleries, it is not showing up. I understand it takes time for the changes to happen, but am I being too impatient? I did this last night. Maybe I did something wrong (wouldn't be the first time) and need someone to tell me what I did wrong?:scratch

Comments

  • Rocketman766Rocketman766 Registered Users Posts: 332 Major grins
    edited March 25, 2009
    wrong section again????
    Any ideas? New watermark is still not loading.....
  • denisegoldbergdenisegoldberg Administrators Posts: 14,409 moderator
    edited March 25, 2009
    Any ideas? New watermark is still not loading.....
    This is a long shot, but do the photos in your galleries meet the watermark size requirements?

    From the watermarking help page at http://www.smugmug.com/help/custom-watermark-protection.
    Gotcha: We do not watermark photos whose longest side is equal to or less than 800 pixels because a display copy and the original are the same image.
    --- Denise
  • Rocketman766Rocketman766 Registered Users Posts: 332 Major grins
    edited March 25, 2009
    Thank You for the reply, yes they do meet the size requirement. They actually do have a watermark on them right now, but I have tried to change the watermark and it is not taking effect. I know the water mark does work, it actually loaded on ONE gallery, but will not load in any others.
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited March 26, 2009
    Thank You for the reply, yes they do meet the size requirement. They actually do have a watermark on them right now, but I have tried to change the watermark and it is not taking effect. I know the water mark does work, it actually loaded on ONE gallery, but will not load in any others.
    Can you give us a link to the gallery and which watermark (you have 3) you want to have applied to it?

    Sebastian
    Sebastian
    SmugMug Support Hero
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