Photo not found AGAIN - using random photo code

denisegoldberg

It's been a while since I saw this problem, but it's back, and my smug site is very unhappy.

I use the random photo code as documented in this post - http://www.dgrin.com/showpost.php?p=629221&postcount=2 - to build my homepage and to build my category pages.

There was a problem a number of months back where instead of showing a photo I was getting a "photo not found" image. This problem was corrected, but unfortunately it is back again. My smug site is not happy, and I am not happy either.

Here's what my home page is supposed to look like:

Here's an example of how it looks this morning:

The photo not found images appear to be random. Sometimes all images look fine. Sometimes some show as photo not found. And sometimes all of them show as photo not found.

The same thing happens on my Gallery page at http://denise.smugmug.com/gallery/4859541_NYqCo.

The same thing happens as I select pages from the gallery page.

My smug site is unhappy, and I am very unhappy too. I've temporarily added a warning message to the top of my site that indicates there is a problem with SmugMug, and I've also posted a blog entry with the same message since the problem is also seen on my blog.

Smug sorcerers - please help, and help soon!

--- Denise

Speedie

random.mg playing up?
Hi,
I've been using the random.mg URL for some time to pull a set of random images from a gallery and show on my homepage. Just recently it's started showing "photo not found" for some images. I've been through the gallery and all images are there. I haven't changed any settings. Are the SmugServers playing up at the moment? Here's the URL I'm using which generates the same photo not found error periodically (around 3 in 10 times).

http://www.digitalnature.co.uk/photos/random.mg?AlbumID=3394602&Size=100x100?i=1

Any assistance appreciated.

denisegoldberg

Sometimes the screens look (almost) fine, sometimes they look just awful. Here's a screen shot that I just took of my Gallery screen, at http://denise.smugmug.com/gallery/4859541_NYqCo:

Help!

--- Denise

jfriend

Similar problem by someone else mentioned in this post.

denisegoldberg

Here's a link to the thread from the previous occurrence of this problem, reported and fixed back in December - http://www.dgrin.com/showthread.php?t=115066.

I understand that software breaks, but this is more than a bit disconcerting. How can something that was broken before and fixed go back to being broken again.

A fast fix would be much appreciated.

--- Denise

denisegoldberg

Speedie wrote:

I've been using the random.mg URL for some time to pull a set of random images from a gallery and show on my homepage. Just recently it's started showing "photo not found" for some images. I've been through the gallery and all images are there. I haven't changed any settings.

I've been seeing this too - details including history and screen shots in this thread - http://www.dgrin.com/showthread.php?t=125206.

--- Denise

Andy

I've alerted our engineers, Denise. Stay tuned all, and sorry for the hassle.

Parkerman

Image not found.
So, on my home page of my website...

www.Parkerphotog.com

I have a picture thing that changes every time you visit the website. Well, just today [atleast i caught it today] it started to show this little guy every so often



So, I checked the gallery that it is linked to.. and no pictures are having any problems..


Is there a fix for this?

Thanks,
Parker

denisegoldberg

Fixed now, as noted by Andy in this thread - http://www.dgrin.com/showthread.php?t=125206.

--- Denise

Andy

Fixed?

denisegoldberg

Andy wrote:

Fixed?

Yes - thanks Andy, and send my thanks to the engineers too.

--- Denise

Parkerman

denisegoldberg wrote:

Fixed now, as noted by Andy in this thread - http://www.dgrin.com/showthread.php?t=125206.

--- Denise

Ah, Good deal.

Speedie

Great it's working again. Thanks to the Smuggineers!

RickKruer

Getting Photo Not Found Again - random.mg
hello,
Has this problem re-surfaced?
Getting photo not found using this URL since yesterday. URL has been working for at least the past year.

http://rickkruer.com/photos/random.mg?AlbumID=3236291_4NyrU&Size=Tiny&rand=6163

I also tried using standard smugmug user name but no grins:

http://computermiracles.smugmug.com/photos/random.mg?AlbumID=3236291_4NyrU&Size=Tiny&rand=6163

The album looks OK to me.
Any suggestions?
Thank you, Rick

jfriend

RickKruer wrote:

hello,
Has this problem re-surfaced?
Getting photo not found using this URL since yesterday. URL has been working for at least the past year.

http://rickkruer.com/photos/random.mg?AlbumID=3236291_4NyrU&Size=Tiny&rand=6163

I also tried using standard smugmug user name but no grins:

http://computermiracles.smugmug.com/photos/random.mg?AlbumID=3236291_4NyrU&Size=Tiny&rand=6163

The album looks OK to me.
Any suggestions?
Thank you, Rick

You don't have the right AlbumID (you've mixed AlbumID and AlbumKey). Try this:

[HTML]http://rickkruer.com/photos/random.mg?AlbumID=3236291&AlbumKey=4NyrU&Size=Tiny&rand=6163[/HTML]

Speedie

This must have changed after the recent update. Mine was also working fine for ages with the album key forming part of the album ID, separated by an underscore. I also had to change an additional bit at the end of the URL - "?i=n" so that I could show several different random images on one page (not the same image repeated), eg:

http://www.digitalnature.co.uk/photos/random.mg?AlbumID=3394602&AlbumKey=EKh8j&Size=100x100?i=1
http://www.digitalnature.co.uk/photos/random.mg?AlbumID=3394602&AlbumKey=EKh8j&Size=100x100?i=2
http://www.digitalnature.co.uk/photos/random.mg?AlbumID=3394602&AlbumKey=EKh8j&Size=100x100?i=3

etc. This no longer works but changing it to "&i=n" fixed it.

RickKruer

random.mg Works Again (but ?i=1 suffix does not work for me)

jfriend wrote:

You don't have the right AlbumID (you've mixed AlbumID and AlbumKey). Try this:

[html]http://rickkruer.com/photos/random.mg?AlbumID=3236291&AlbumKey=4NyrU&Size=Tiny&rand=6163[/html]

THANK YOU!

This resolved the issue.
It also works without &rand=6163
But ?i=1 does NOT work!

This now works:

http://computermiracles.smugmug.com/photos/random.mg?AlbumID=3236291&AlbumKey=4NyrU&Size=Tiny

This also now works:

http://rickkruer.com/photos/random.mg?AlbumID=3236291&AlbumKey=4NyrU&Size=Tiny

Thank you all!
Rick Kruer