How to File a Bug Report
Andy
Registered Users Posts: 50,016 Major grins
Something not right? Let us know about it. More details are always better than less.
If it's a validated bug, we'll validate on our system, we'll log it for our engineers and let you know.
If it's something unique to your site, or your setup, we'll let you know and then move your post to the proper forum.
- Give us your site name
- Describe the problem
- List the steps to replicate and recreate the problem
- Provide links to your galleries, photos, etc so we can look
- Let us know your system, and browser and version (e.g., Firefox 3, on Windows
If it's a validated bug, we'll validate on our system, we'll log it for our engineers and let you know.
If it's something unique to your site, or your setup, we'll let you know and then move your post to the proper forum.
0
Comments
Please, if you are in doubt email the help desk first. The heroes will work with you. But, do not post here AND email too. It causes double work for the heroes.
http://help.smugmug.com
Hi, you might try posting in this thread so the developer will see it thanks!
http://www.dgrin.com/showthread.php?t=129229&page=6
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