Slideshow

hamasinhamasin Registered Users Posts: 103 Major grins
edited April 5, 2009 in SmugMug Support
Hi there,
I got another trouble. :scratch
My clients entered their galleries adn press open up the slideshow.
But it didn't start.
I went each gallery to look in. It can not read the files. Is there any solution for this problem?:bow

Thank you in advance.

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 3, 2009
    Hi,

    Take a look at this thread and answer the questions from the first post. Then we could take a look at what the issue might be.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • hamasinhamasin Registered Users Posts: 103 Major grins
    edited April 4, 2009
    rainforest1155 wrote:
    Hi,

    Take a look at this thread and answer the questions from the first post. Then we could take a look at what the issue might be.

    Sebastian

    Thank you for your advice.
    I found that thread, before. I did all of them. But nothing has been changed.
    Is there another solution?
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 5, 2009
    hamasin wrote:
    Thank you for your advice.
    I found that thread, before. I did all of them. But nothing has been changed.
    Is there another solution?
    Hi again,

    In order to be able to help you, we would need you to answer *all* the questions in a reply. Without details, we can't help.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • hamasinhamasin Registered Users Posts: 103 Major grins
    edited April 5, 2009
    rainforest1155 wrote:
    Hi again,

    In order to be able to help you, we would need you to answer *all* the questions in a reply. Without details, we can't help.

    Sebastian

    Hi again,
    sorry not to give you my customer's link.
    Here it is. Not only this customer, but almost of all who use IE7 can not see the full size flash slideshow. Of Some of them, I can't see any on Firefox, though.

    Thank you for your help.bowdown.gif
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 5, 2009
    hamasin wrote:
    Hi again,
    sorry not to give you my customer's link.
    Here it is. Not only this customer, but almost of all who use IE7 can not see the full size flash slideshow. Of Some of them, I can't see any on Firefox, though.

    Thank you for your help.bowdown.gif
    We can't replicate in IE7, it's working just fine for us. Is it possible they are at a location (work?) where flash is blocked?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • hamasinhamasin Registered Users Posts: 103 Major grins
    edited April 5, 2009
    Andy wrote:
    We can't replicate in IE7, it's working just fine for us. Is it possible they are at a location (work?) where flash is blocked?

    Hi Andy,
    Thank you.
    I appreciate your help.

    rolleyes1.gif
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