Problems changing from PC to MAC
KarenL
Registered Users Posts: 25 Big grins
I just changed to a new Mac from a PC. The first time I logged in I could see all my galleries. But when I go back to a gallery the 2nd time none of the photos show up, but they do show up in the slide show. If I go back to the gallery again I get a message that says, "Your browser sent a request that this server could not understand." I was using Firefox on my PC, but have been using Safari on the MAC. On galleries where I can view the photos, if I go in to customize and change the size allowed by viewers, then all the photos disappear. If I log out then back in, I still cannot view any of the photos in those galleries. Also, the main photo in each of the galleries are smaller than they are on my PC. Please help, and thank you in advance.
Karen
whatkarensees
Karen
whatkarensees
0
Comments
updated MacOSX 10.5.6 and use Safari, we have noticed that there may be
problems such as you're experiencing. For now, we suggest using Firefox
instead as a temporary workaround. It appears that Apple may have broken
something in their latest update as these errors are new and random for
the people that updated.
You can get Firefox here:
http://getfirefox.com
It's not only happening on SmugMug, but also on other sites. It's an
Apple issue that you can see here:
http://discussions.apple.com/thread.jspa?threadID=1828195&start=0
http://discussions.apple.com/thread.jspa?threadID=1828211&start=0
Oh and our CEO just blogged about this:
http://blogs.smugmug.com/don/2009/03/26/nasty-safari-bug-not-fixed-since-december/
Let us know if that helps for the time being. Thank you for your
understanding and we apologize again for the temporary inconvenience.
Portfolio • Workshops • Facebook • Twitter