Are we in read only mode?

SunGloSunGlo Registered Users Posts: 382 Major grins
edited April 3, 2009 in SmugMug Support
I can't seem to get logged in. Changed passwords twice. When I enter a my password the system blanks out the password field and doesn't give me a reason for denying access. I can view my galleries, but there are no read only notices.

Phil

www.sunglophoto.com
www.sunglo.smugmug.com
.
SunGlo Photography
www.sunglophoto.com
▬▬▬▬▬▬▬▬▬▬▬▬▬

Comments

  • SunGloSunGlo Registered Users Posts: 382 Major grins
    edited April 2, 2009
    SunGlo wrote:
    I can't seem to get logged in. Changed passwords twice. When I enter a my password the system blanks out the password field and doesn't give me a reason for denying access. I can view my galleries, but there are no read only notices.

    Phil

    www.sunglophoto.com
    www.sunglo.smugmug.com

    It's working now, please disregard.
    .
    SunGlo Photography
    www.sunglophoto.com
    ▬▬▬▬▬▬▬▬▬▬▬▬▬
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 3, 2009
    Hmm, did you hit the enter key after entering your password? If so, in which browser?
    If that happens again that you get back to the login page with no error message and then password empty, try using the login button with your mouse instead of hitting enter.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • SunGloSunGlo Registered Users Posts: 382 Major grins
    edited April 3, 2009
    Hmm, did you hit the enter key after entering your password? If so, in which browser?
    If that happens again that you get back to the login page with no error message and then password empty, try using the login button with your mouse instead of hitting enter.

    Sebastian

    Never had that trouble before, haven't had that trouble since, must have been a gremlin somewhere.

    Have fun,

    Phil
    .
    SunGlo Photography
    www.sunglophoto.com
    ▬▬▬▬▬▬▬▬▬▬▬▬▬
  • SunGloSunGlo Registered Users Posts: 382 Major grins
    edited April 3, 2009
    SunGlo wrote:
    Never had that trouble before, haven't had that trouble since, must have been a gremlin somewhere.

    Have fun,

    Phil

    Well, egg on my face. Here's the issue. If you enter your email address, password, then hit enter it reacts as described above. If you click the log in button instead of hitting enter it works normally. In the past you could use either method like every other website. The help desk (Doc) was notified since I was working with him on a vido issue.
    .
    SunGlo Photography
    www.sunglophoto.com
    ▬▬▬▬▬▬▬▬▬▬▬▬▬
Sign In or Register to comment.