Sales

SharkShark Registered Users Posts: 282 Major grins
edited April 3, 2009 in SmugMug Pro Sales Support
These may sound like dumb questions, and they probably are. But I was thinking of opening up the shopping cart for my customers and having SmugMug do the printing of my photos. I have a couple questions, and I may think of others later on, but the first one I was wondering about is this: If someone wanted to buy a photo, but wanted it cropped so that just the subject is in it, and all the annoying stuff is out of it, does SmugMug do that? Also, is editing of any kind done to a sold photo before it's printed and sent to the customer? Since I would no longer be doing it all personally, those are just a couple questions I have initially.
Thanks for any help.

Shark
"12 significant photographs in any one year is a good crop".
Ansel Adams


www.pbs131.smugmug.com

Comments

  • LindyLindy Registered Users Posts: 202 Major grins
    edited April 3, 2009
    Hi Shark!

    We can't make changes like crops to orders. Customers can crop their own photos in the shopping cart, or you, as the pro, can opt to add proof delay to your orders, and take care of that for them. Proof delay allows you to correct crops, or retouch and replace photos, if needed. We highly recommend it. Look here to see more: http://www.smugmug.com/help/proof-retouch-replace

    As for editing, you can choose to use our color correction options. Each lab has a little different offering for color correction. As a pro, you can choose the lab that will best suit your needs. See the good stuff right here: http://www.smugmug.com/help/choice-of-printing-labs

    The help pages are loaded with lots of good information for you, and of course, you're always welcome to ask us, here on DGrin, or through the help desk.

    Lindy
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