Domain name

claudiusmax

I went to change my "Custom Hostname" which I have parked at Godaddy and it would'nt take "www"randalloverby.com,but it "would" take randalloverby.com...did I do something wrong here,and yes I am a SmugMug noob. Randall

Andy

claudiusmax wrote:

I went to change my "Custom Hostname" which I have parked at Godaddy and it would'nt take "www"randalloverby.com,but it "would" take randalloverby.com...did I do something wrong here,and yes I am a SmugMug noob. Randall

Yup. Set your CNAME to domains.smugmug.com and set an A-Record to our IP Address, per instructions here: http://www.smugmug.com/help/professional-accounts


If you want us to do it for you, write our Help Desk, ATTN: Doc in the subject line .... send us your domain host UserID and set the password
to something temporary like SmugTemp123. I will log in and make the
changes or check the settings for you. When I am done you can reset the
password.

1. the name of your domain registrar
2. login name to your domain
3. change the password for your domain to smugtemp{insert_4_random_digits}

Once we have made the changes, we will let you know so that you could
change your password back.

claudiusmax

Andy wrote:

Yup. Set your CNAME to domains.smugmug.com and set an A-Record to our IP Address, per instructions here: http://www.smugmug.com/help/professional-accounts


If you want us to do it for you, write our Help Desk, ATTN: Doc in the subject line .... send us your domain host UserID and set the password
to something temporary like SmugTemp123. I will log in and make the
changes or check the settings for you. When I am done you can reset the
password.

1. the name of your domain registrar
2. login name to your domain
3. change the password for your domain to smugtemp{insert_4_random_digits}

Once we have made the changes, we will let you know so that you could
change your password back.

Thanx for your reply Andy.I contacted the help desk and Nick took care of it.You just can't ask for better support than that.........Thanx.