Dynamic Elements Missing from Smugmug Control Panel

MyNameIsNeoMyNameIsNeo Registered Users Posts: 13 Big grins
edited April 10, 2009 in SmugMug Support
Dell PC
Windows XP Professional Vers. 2002, SP3
Internet Explorer Vers. 6.0.2900.5512.xpsp_sp3_gdr.080814-1236
Flash & Java plugins are present and enabled

When I log in and go to the Control Panel, the dynamic content on the News, Settings, Customize, and Homepage tabs is missing. For example, on the News tab, the number of total messages is missing and there is no link to my inbox. On the Customize tab, the text describing ShareGroups is present, but the link to get to my ShareGroups does not appear. On the Homepage tab, my top 100 photos appear as a series of dots. What happened? TIA
Agent Smith: Goodbye, Mr. Anderson.
Neo: My name...is Neo!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 10, 2009
    MyNameIsNeo wrote:
    Dell PC
    Windows XP Professional Vers. 2002, SP3
    Internet Explorer Vers. 6.0.2900.5512.xpsp_sp3_gdr.080814-1236
    Flash & Java plugins are present and enabled

    When I log in and go to the Control Panel, the dynamic content on the News, Settings, Customize, and Homepage tabs is missing. For example, on the News tab, the number of total messages is missing and there is no link to my inbox. On the Customize tab, the text describing ShareGroups is present, but the link to get to my ShareGroups does not appear. On the Homepage tab, my top 100 photos appear as a series of dots. What happened? TIA
    Hi, your site is ...? ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • MyNameIsNeoMyNameIsNeo Registered Users Posts: 13 Big grins
    edited April 10, 2009
    Andy wrote:
    Hi, your site is ...? ear.gif

    http://dlamarhawkins.smugmug.com/
    Agent Smith: Goodbye, Mr. Anderson.
    Neo: My name...is Neo!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 10, 2009
    MyNameIsNeo wrote:
    http://dlamarhawkins.smugmug.com/
    Yeah that's not right.
    Standby
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 10, 2009
    Andy wrote:
    Yeah that's not right.
    Standby
    it's something in your code, I need to find an expert to look at your complicated customizing. Back later.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • MyNameIsNeoMyNameIsNeo Registered Users Posts: 13 Big grins
    edited April 10, 2009
    Cleared IE6 cookies, temporary files, and history. Restarted IE6 and had the same problems. Currently booting a laptop that uses IE7 to give that a try.

    FWIW, I hired someone to develop my customization code back in 2003.

    Thanks for your continued support.
    Agent Smith: Goodbye, Mr. Anderson.
    Neo: My name...is Neo!
  • MyNameIsNeoMyNameIsNeo Registered Users Posts: 13 Big grins
    edited April 10, 2009
    Gateway Laptop
    Windows XP Home Vers. 2002, SP3
    Internet Explorer Vers. 7.0.5730.13
    Flash & Java Installed & Enabled

    Everything works fine in this environment. Since normal browsing appears to work fine under IE6, let me see about updating my desktop to IE7 before you spend a lot of time having someone evaluate my customization code.
    Agent Smith: Goodbye, Mr. Anderson.
    Neo: My name...is Neo!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 10, 2009
    Looks to be fine now, in IE6.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • MyNameIsNeoMyNameIsNeo Registered Users Posts: 13 Big grins
    edited April 10, 2009
    Updated Dell desktop to IE7 and all is well. Thank you for your assistance. :D
    Agent Smith: Goodbye, Mr. Anderson.
    Neo: My name...is Neo!
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