Vista 64bit and Pantone Huey?

jeffreaux2

Is there anyone using this combination? I havent seen anywhere on Pantones website where the device supports Vista 64.

ARKreations

I've tried it and it does function if you d/l the latest software, but I was not satisfied with the resulting calibration on either my monitor or my laptop.

jeffreaux2

ARKreations wrote:

I've tried it and it does function if you d/l the latest software, but I was not satisfied with the resulting calibration on either my monitor or my laptop.

Why werent you satisfied....what was the problem?

rwells

Jeff,

I'm using that combo. No problems.

Note: The first unit I received was in the serial # range that calibrated my monitor with a strong green hue. (this is listed on their website) I emailed support and they immediately shipped a new one out. Great customer service

jeffreaux2

rwells wrote:

Jeff,

I'm using that combo. No problems.

Note: The first unit I received was in the serial # range that calibrated my monitor with a strong green hue. (this is listed on their website) I emailed support and they immediately shipped a new one out. Great customer service

Thanks....I REALLY appreciate the respose.

So far its been a great tool....on WinXP. Hopefully I can say the same next week on a new system!

Im an XP fan, but unfortunately it doesnt support the RAM required to handle modern day sized files.

Mitchell

Jeff, we had this discussion June last year.

After switching over to a 64bit Vista machine, my Huey was giving me a magenta cast despite updating the drivers and software. After calling Pantone directly, I was told that they have been unable to get the Huey to play nicely with vista 64bit. No questions asked, they sent me an I1 x-rite no charge.

Great product and great customer service!

jeffreaux2

Mitchell wrote:

Jeff, we had this discussion June last year.

After switching over to a 64bit Vista machine, my Huey was giving me a magenta cast despite updating the drivers and software. After calling Pantone directly, I was told that they have been unable to get the Huey to play nicely with vista 64bit. No questions asked, they sent me an I1 x-rite no charge.

Great product and great customer service!

I remember following that thread some, but didnt realize it was attributed to a huey/vista 64 combo. Ill check their site, and my # and if I have issues Ill give them a call.

Im so freakin excited about this new pc build Im about to go bonkers. Half the parts are sitting next to me and the rest should be here Thursday latest. Theres 3 times as much RAM in that cardboard box than my current pc, and only half of it has arrived yet. In fact, the new video card has as much RAM as the system ram on this one.

Do I sound anxious?

geospatial_junkie

I've got the Huey Pro and have had nothing but problems with it. It's fine for color calibration (although not quite as good as others) but the main problem I kept having was it wouldn't stick on my screen. I went through 2 of them with the same issue. The suction cups aren't worth crap. Why they would make a product us to "stck" it on the screen goes beyond me when other products are okay just laying flat on the screen.

Its annoying when I've got to hold it with my finger while it calibrates my monitors accurately.

Incidentally, I have Vista 64bit on one of my laptops and it calibrates fine on it, If anything, its a tad little warm. No problems calibrating on my desktops (32bit Vista and 32bit XP).

ARKreations

jeffreaux2 wrote:

Why werent you satisfied....what was the problem?

Sorry for the delayed response - I lost track of this thread.

My complaint was that no matter how I calibrated it, everything had an orange cast to it. I was also trying to match up my laptop with my desktop monitor and no matter what I tried, the Huey just never even came close.