Trouble viewing my galleries

mntentman

Hi, I am new here, so maybe there is an obvious solution to my problem.... but when I click a gallery title it takes me to the gallery page but there are no photos. If I refresh, I get this message...

Bad Request

Your browser sent a request that this server could not understand.
Reference #7.752a0047.1239988942.0


Then when I refresh again, the photos usually show up.

Am I doing something wrong? Thanks.

fredjclaus

Please include a link to the gallery that you are having trouble viewing to see if it's a SmugMug issue, or an issue with your computer.

In addition, try clearing the cache on your computer. Some times that helps. I know it did when I was building my website. I would see the old information and not the updates I made until I cleared the cache and tried again.

Fred

denisegoldberg

mntentman wrote:

Bad Request

Your browser sent a request that this server could not understand.
Reference #7.752a0047.1239988942.0

What browser are you using? There is a known problem with Safari that Apple still hasn't fixed. More details including links to some Apple discussions at http://www.dgrin.com/showthread.php?t=117378.

If you are using Safari, it appears that the recommendation for now is to use Firefox, http://www.mozilla.com/en-US/firefox/ie.html?from=getfirefox.

--- Denise

Andy

Read our CEO's blog, too
http://blogs.smugmug.com/don/2009/03/26/nasty-safari-bug-not-fixed-since-december/

We're very sorry about this.