My smugmug website - unreliable rendering

DigitalTasmania

G'day,

I'm needing to get one of my pro smugmug websites ready to serve clients BUT I'm having my own troubles getting galleries, "home pages", etc to render correctly and consistently.
:bash

Often the pages only load partially . . . Further, I'm often getting full blown dead pages with errors like this:

Bad Request

Your browser sent a request that this server could not understand.
Reference #7.3f10fd2.1240062018.0

:scratch

Not a good look . . . I have requests for sales but I'm not looking to launch this thing openly until it "works" else I'll look pretty poorly.

Are there known issues / bugs with certain SM themes that "always used to work"? Or am I doing something wrong?

website = http://www.digitaltasmania.com/

OS = OS X 10.5.6
browser = Safari 3.2.1

--- EDIT EDIT EDIT ---

I forgot include that often "navigation" items to change images or pages of images or thumbnails of images don't work - nothing happens.

I've encountered this in both Safari 3.2.1 and Firefox 3.0.8

Hoping I can get some response because wedding client is WAITING.

--- EDIT EDIT EDIT ---

Many thanks,

Thomas

Andy

Hi, we're terribly sorry about Apple's bug

If you recently
updated MacOSX 10.5.6 and use Safari, we have noticed that there may be
problems such as you're experiencing. For now, we suggest using Firefox
instead as a temporary workaround. It appears that Apple may have broken
something in their latest update as these errors are new and random for
the people that updated.

You can get Firefox here:
http://getfirefox.com

It's not only happening on SmugMug, but also on other sites. It's an
Apple issue that you can see here:

http://discussions.apple.com/thread.jspa?threadID=1828195&start=0
http://discussions.apple.com/thread.jspa?threadID=1828211&start=0

Oh and our CEO just blogged about this:
http://blogs.smugmug.com/don/2009/03/26/nasty-safari-bug-not-fixed-since-december/


Let us know if that helps for the time being. Thank you for your
understanding and we apologize again for the temporary inconvenience.

timeflight

Andy wrote:

Hi, we're terribly sorry about Apple's bug

If you recently
updated MacOSX 10.5.6 and use Safari, we have noticed that there may be
problems such as you're experiencing. For now, we suggest using Firefox
instead as a temporary workaround. It appears that Apple may have broken
something in their latest update as these errors are new and random for
the people that updated.

You can get Firefox here:
http://getfirefox.com

It's not only happening on SmugMug, but also on other sites. It's an
Apple issue that you can see here:

http://discussions.apple.com/thread.jspa?threadID=1828195&start=0
http://discussions.apple.com/thread.jspa?threadID=1828211&start=0

Oh and our CEO just blogged about this:
http://blogs.smugmug.com/don/2009/03/26/nasty-safari-bug-not-fixed-since-december/


Let us know if that helps for the time being. Thank you for your
understanding and we apologize again for the temporary inconvenience.

Thanks Andy, but the answer is not to blame Apple - this problem has existed for Mac users for months and if you want to be big in the pro space, you need your service to work with Macs and Safari, of which a huge proportion of pros use.

SmugMug is the only site I get a bad request from. Surely there is something you can do?

Andy

timeflight wrote:

SmugMug is the only site I get a bad request from. Surely there is something you can do?

We've tried. :cry Apple's acknowledged the bug, and they've promised a fix, soon. I urge you to read our CEO's Blog post and also add your voice there.

We