Photos do not appear in any Galleries

crowcrow Registered Users Posts: 87 Big grins
edited April 25, 2009 in SmugMug Support
Hello Everyone

longtime no post; I ran into a problem last night where
I was uploading pics into a new gallery. All of a sudden I
was unable to view any of my pics not only in this gallery
but even galleries I havent accessed in months.

Im using firefox, I closed reopened, cleared cache.
I also open with IE to no avail as well. I get only a message
stating transferring data from pixel.quantserve.com

Currently using:
MS Windows XP, updates installed

Please help!!!

www.mexiwolf.smugmug.com
jfghckgvlhyvluijhb;ijol m,lll

Comments

  • PhyxiusPhyxius Registered Users Posts: 1,396 Major grins
    edited April 23, 2009
    Crow,
    All of the galleries I can see are password protected, but I can see that the galleries are there and I can see the thumbnail picture. Sorry I can't help anymore than that.

    Here's a link to e-mail - http://smugmug.com/help/emailreal
    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
  • crowcrow Registered Users Posts: 87 Big grins
    edited April 23, 2009
    Phyxius wrote:
    Crow,
    All of the galleries I can see are password protected, but I can see that the galleries are there and I can see the thumbnail picture. Sorry I can't help anymore than that.

    Here's a link to e-mail - http://smugmug.com/help/emailreal

    thanks for the reply christina, I just unlocked a gallery under Fluid Pools.
    That was a duh of the first order on my part
    jfghckgvlhyvluijhb;ijol m,lll
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 24, 2009
    crow wrote:
    thanks for the reply christina, I just unlocked a gallery under Fluid Pools.
    That was a duh of the first order on my part
    I can see your photos just fine in this gallery.

    Check the following two links:
    #1. link 1

    #2. link 2

    If the photo in #2 shows, but you can't see the photo in #1, it might be that you have any kind of anti-virus, firewall, ad-blocking or internet security software that is blocking our javascript. Try to temporarily disable any such software and see if that allows you to view the photo in link #1.

    In this case, you would need to add *.smugmug.com to your security software's list of trusted pages. If you don't know on how to do that, please let us know what software you are using. Also check the tray area next to the clock in your taskbar for any running programs and list them all to us.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • crowcrow Registered Users Posts: 87 Big grins
    edited April 25, 2009
    thank you sebastian, works fine now. mustve been a new security update on my antivrus software.....my lesson learned today

    thanks again
    I can see your photos just fine in this gallery.

    Check the following two links:
    #1. link 1

    #2. link 2

    If the photo in #2 shows, but you can't see the photo in #1, it might be that you have any kind of anti-virus, firewall, ad-blocking or internet security software that is blocking our javascript. Try to temporarily disable any such software and see if that allows you to view the photo in link #1.

    In this case, you would need to add *.smugmug.com to your security software's list of trusted pages. If you don't know on how to do that, please let us know what software you are using. Also check the tray area next to the clock in your taskbar for any running programs and list them all to us.

    Sebastian
    jfghckgvlhyvluijhb;ijol m,lll
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