What am I doing wrong at GoDaddy?

Diamond D

I'm new to having a webpage, so thanks for bearing with me. I have a SmugMug standard account, and I know that direct website forwarding isn't encouraged by support here, but since I have selling disabled in my galleries, I'm not all that concerned about a slight chance of cookies not working. Someday I'll take the plunge for a Pro account, but for now, all I want is to be able to type in my domain name www.diamonddphotography.com and have it send me to diamondd.smugmug.com. I know this should be possible since I've seen others report in the forums from folks who did just this.

I signed up for the basic SmugmugDomains/GoDaddy account and purchased the domain. I set forwarding to http://diamondd.smugmug.com. But when I type in my domain name, I get the "Address Not Found" error message. So I tried creating a GoDaddy starter webpage just to see if that would work, and I still get the same "not found" message.

I got my email account working fine through GoogleApps (great system by the way, now I can use IMAP through Outlook with my own domain name) but what am I doing wrong with my webpage? Here are my settings, thanks for any help you can offer!

gluwater

Diamond D wrote:

I'm new to having a webpage, so thanks for bearing with me. I have a SmugMug standard account, and I know that direct website forwarding isn't encouraged by support here, but since I have selling disabled in my galleries, I'm not all that concerned about a slight chance of cookies not working. Someday I'll take the plunge for a Pro account, but for now, all I want is to be able to type in my domain name www.diamonddphotography.com and have it send me to diamondd.smugmug.com. I know this should be possible since I've seen others report in the forums from folks who did just this.

I signed up for the basic SmugmugDomains/GoDaddy account and purchased the domain. I set forwarding to http://diamondd.smugmug.com. But when I type in my domain name, I get the "Address Not Found" error message. So I tried creating a GoDaddy starter webpage just to see if that would work, and I still get the same "not found" message.

I got my email account working fine through GoogleApps (great system by the way, now I can use IMAP through Outlook with my own domain name) but what am I doing wrong with my webpage? Here are my settings, thanks for any help you can offer!

Hi Diamond D, Those settings look correct. When did you apply them? The nameservers may not have updated yet. I've noticed that it sometimes takes longer for changes to URL Forwarding to apply then it does for CNAME's and A records through GoDaddy. I'd wait 48 hours from the time you made the change and then if it still doesn't work remove the URL Forwarding, wait for that to update in your Control Panel and then re-add it. That should make the nameservers update. If that still doesn't work you'll need to contact GoDaddy directly.

Did you know that you can use custom Domains with a Power account? You don't need to upgrade all the way to a Pro account to use a custom domain. http://www.smugmug.com/help/power-custom-domain