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Bad Request?

alidathorpealidathorpe Registered Users Posts: 5 Beginner grinner
edited May 14, 2009 in Bug Reporting
This may be a bug that was reported previously:
I'm using Safari and I've just spent the last few days getting the site set up.
Occassionally when I click on my nav bar, Galleries, I get the message:

Bad Request
Your browser sent a request that this server could not understand.
Reference #7.5f92f748.1240695259.0

I can then refresh the page and it loads correctly, but often when I go back a few minutes later, it is the same bad request notice.

Is this the known Safari problem? Any help would be greatly appreciated!
Thanks!
Alida

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 25, 2009
    alidathorpe wrote:
    Is this the known Safari problem? Any help would be greatly appreciated!
    Thanks!
    Alida
    Yeah.
    If you recently
    updated MacOSX 10.5.6 and use Safari, we have noticed that there may be
    problems such as you're experiencing. For now, we suggest using Firefox
    instead as a temporary workaround. It appears that Apple may have broken
    something in their latest update as these errors are new and random for
    the people that updated.

    You can get Firefox here:
    http://getfirefox.com

    It's not only happening on SmugMug, but also on other sites. It's an
    Apple issue that you can see here:

    http://discussions.apple.com/thread.jspa?threadID=1828195&start=0
    http://discussions.apple.com/thread.jspa?threadID=1828211&start=0

    Oh and our CEO just blogged about this:
    http://blogs.smugmug.com/don/2009/03/26/nasty-safari-bug-not-fixed-since-december/


    Let us know if that helps for the time being. Thank you for your
    understanding and we apologize again for the temporary inconvenience.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2009
    Don (our CEO & Chief Geek) just made a little change, based on some brand new information from Apple (finally!) - and he believes this issue should be resolved, can those of you who've had the Bad Request error please try and surf the site in Safari and see if you can make it happen again?

    Let us know, thanks! ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    alidathorpealidathorpe Registered Users Posts: 5 Beginner grinner
    edited May 14, 2009
    Andy,
    I just clicked on each of my galleries and two or three photos in each gallery, then back to galleries again.
    I also tried it as owner, visitor, and logged out and it seems to be working fine!



    Thank you! Thank you! clap.gif
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