Uploading issue please help

gerula

I tried to upload one of smugmug plugin for uploading photos but it did not install properly. Now everytime I try to upload something it shut down the entire internet explorer window... it worked fine 15 min ago

please help!!!

NathanLake

gerula wrote:

I tried to upload one of smugmug plugin for uploading photos but it did not install properly. Now everytime I try to upload something it shut down the entire internet explorer window... it worked fine 15 min ago

please help!!!

I am having upload issues right now too. Very slow and some photos are just disappearing into the ether.

Andy

gerula wrote:

I tried to upload one of smugmug plugin for uploading photos but it did not install properly. Now everytime I try to upload something it shut down the entire internet explorer window... it worked fine 15 min ago

please help!!!

Hi, I'm sorry to hear you are having problems uploading your photos!

We have found that updating your current installation of java will typically resolve this issue.

Follow these steps to make sure your java is up to date for a PC:

1) Go to http://www.java.com

2) Click on "Do I have Java?" and wait for the test to run.

3) Follow the steps to get the latest version of Java if you need it.

If you have a Mac, it is even easier, just click on the Apple Menu and run the "Software Update" to get the latest version of Java.

Please let us know if you continue to have problems.

gerula

it gave me an error message : The applications digital signature has an error. Do you want to run the application?
Name Rad Upload Plus
Publisher Smugmug

But i hit Run and it worked

Do i need to select Alway trust content from this publisher?

thx

Andy

gerula wrote:

Do i need to select Alway trust content from this publisher?

thx

Yes please