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Keywords don't appear

rhermansrhermans Registered Users Posts: 130 Major grins
edited May 11, 2009 in Bug Reporting
Hi,

looks like I've got the same problem as mentioned in tread 128844

When uploading from lightroom, the keywords are passed and appear when you navigate to them by gallery then Tools/Many photos/caption keywords. Only they don't appear below the images, and are not selected by the keyword link.

Ex. http://ronny-hermans.smugmug.com/gallery/8024505_AgERD all of those images have the tag "keukenhof" but only 2 out of 7 pages appear in http://ronny-hermans.smugmug.com/keyword/keukenhof

[edit] just noticed that under another gallery that had the same problem they now appear - can it be that I have to wait longer for the keywords to appear then when they are uploaded. If so my excuses.

regards
Ronny
best regards

Ronny

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 3, 2009
    We might just be still indexing them - can you check back in a bit?
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    rhermansrhermans Registered Users Posts: 130 Major grins
    edited May 4, 2009
    Andy wrote:
    We might just be still indexing them - can you check back in a bit?
    Waited now for some hours 8, and still half of them wasn't showing.
    Just removed the "keukenhof" tag and added it again, and within a few seconds (all) the tags appear on the images.

    I know something must have failed (maybe even me :) ) but everything is back to normal.
    Thanks.

    Ronny
    best regards

    Ronny
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    JB3JB3 Registered Users Posts: 5 Beginner grinner
    edited May 10, 2009
    Another Keywords issue
    I'm having a similar problem with a gallery that I created yesterday. Keywords are not being generated from File Names. I shoot lots of First Communions and I name all the files with the kids first name in the file name so that keywords get automatically generated. This most recent gallery has no keywords. I was able to add a keyword of "2009 communions" to every photo, but the keywords that should have been created based on the file name are nonexistant. Looks like I'm going to go create these the hard way as I have to sell these photos to the kids parents.

    BTW, the gallery with the issue is: http://goldendog.smugmug.com/gallery/8154063_zDbQq#532525239_TCPLK


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    JB3JB3 Registered Users Posts: 5 Beginner grinner
    edited May 10, 2009
    Problem solved
    Ok....solved my own problem. After trying several different uploaders, it seems that the latest build of SendTo SmugMug was the cause. I went to Omar's site and left him a bug report and in under 5 mins, he sent me a link to a newer build of STSM that fixed the issue.

    That's great service. Thanks Omar!!
    bowdown.gif
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited May 11, 2009
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    SmugMug Support Hero
    http://help.smugmug.com
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