Prints?

dlplumer

I have ordered matte prints my past two orders and they appear to be on lustre paper?

Dan

Phyxius

Did you print with EZ Prints?

Lustre prints from EZ Prints have printing on the back that says:

Kodak Professional ENDURA Paper
DO NOT COPY
PROFESSIONAL IMAGES ARE
COPYRIGHT PROTECTED

Do your prints say that? I'm not sure if bayphoto uses the same paper with the same backprinting.

Andy

Hey Dan, how about an order# and we'll be happy to triple verify for you

dlplumer

Andy wrote:

Hey Dan, how about an order# and we'll be happy to triple verify for you

Order ID=974757

Thanks Andy:D

dlplumer

Phyxius wrote:

Did you print with EZ Prints?

Lustre prints from EZ Prints have printing on the back that says:

Kodak Professional ENDURA Paper
DO NOT COPY
PROFESSIONAL IMAGES ARE
COPYRIGHT PROTECTED

Do your prints say that? I'm not sure if bayphoto uses the same paper with the same backprinting.

I used EZ prints.

Andy

dlplumer wrote:

I used EZ prints.

Hi Dan, indeed, the order was for Matte. It'd say what Phyxius posted it would say, if it was Lustre. All good?

dlplumer

Andy wrote:

Hi Dan, indeed, the order was for Matte. It'd say what Phyxius posted it would say, if it was Lustre. All good?

How is it all good Andy? I ordered Matte and got Lustre

Andy

dlplumer wrote:

How is it all good Andy? I ordered Matte and got Lustre

Dan: my question was asking, 'is it all good?' - they're lustre if they say what Christina said in her post, on the back of the prints. You've not confirmed that for us yet here

Can you please confirm what the back of the print says?

Don't worry, if indeed the lab printed Lustre, we'll get you a new print ASAP.

dlplumer

Andy wrote:

Dan: my question was asking, 'is it all good?' - they're lustre if they say what Christina said in her post, on the back of the prints. You've not confirmed that for us yet here

Can you please confirm what the back of the print says?

Don't worry, if indeed the lab printed Lustre, we'll get you a new print ASAP.

OK I did not understand. Yes, they are all lustre.

Thanks Andy:D

On second look, they do not say what Christina said ("Endura Professional") They say Kodak, but the paper seems exactly like another print from Smugmug which IS lustre. It would seem to me that matte ought to have no shine, but these do

Andy

dlplumer wrote:

OK I did not understand. Yes, they are all lustre.

Thanks Andy:D

OK = but 'they are all' ? This order has one print.

I'm reording it for you, and would you like it to be 8x12 and not have to crop it?

Of course no charge. http://www.smugmug.com/prints/our-guarantee.mg

dlplumer

Andy wrote:

OK = but 'they are all' ? This order has one print.

I'm reording it for you, and would you like it to be 8x12 and not have to crop it?

Of course no charge. http://www.smugmug.com/prints/our-guarantee.mg

My previous order was also for matte (two prints). That is why I said ALL.

As I corrected in my previous message Andy, they do not say Endura so perhaps they are matte, but the finish is EXACTLY like my lustre print which I got from Smugmug, and I thought they should be flat with no sheen. Perhaps I am wrong.

Andy

dlplumer wrote:

My previous order was also for matte (two prints). That is why I said ALL.

As I corrected in my previous message Andy, they do not say Endura so perhaps they are matte, but the finish is EXACTLY like my lustre print which I got from Smugmug, and I thought they should be flat with no sheen. Perhaps I am wrong.

If they don't have this

Kodak Professional ENDURA Paper
DO NOT COPY
PROFESSIONAL IMAGES ARE
COPYRIGHT PROTECTED

then they are Matte - but I'm for sure willing to reorder you a print Just say the word, Dan

dlplumer

Andy wrote:

If they don't have this

Kodak Professional ENDURA Paper
DO NOT COPY
PROFESSIONAL IMAGES ARE
COPYRIGHT PROTECTED

then they are Matte - but I'm for sure willing to reorder you a print Just say the word, Dan

No, not necessary Andy , but just for the record there is no apparent difference in the surface of the lustre and the matte.

Thanks for your attention

Andy

dlplumer wrote:

No, not necessary Andy , but just for the record there is no apparent difference in the surface of the lustre and the matte.

Thanks for your attention

Lustre is very much thicker, has the do not copyright on the back, too.

Matte is the consumer grade, Kodak Edge paper- it's a bit thinner than Lustre. Similar, yes.

dlplumer

Andy wrote:

Lustre is very much thicker, has the do not copyright on the back, too.

Matte is the consumer grade, Kodak Edge paper- it's a bit thinner than Lustre. Similar, yes.

Gotcha, thanks