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Cards broken?

eoren1eoren1 Registered Users Posts: 2,391 Major grins
edited May 27, 2009 in Bug Reporting
Tried to create a 5x7 portrait oriented folded card in FF and IE but the picture will not drag over to the target area.

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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited May 8, 2009
    Hi Eyal,


    Sorry about that. It is a known bug. I assume that you were trying this using your custom domain login? Try logging in using your nickname.smugmug.com address. or vice versa. For some reason it works differently for some people.

    The programmers are working on this and we hope to have it fixed soon.
    SmugMug Support Hero
    http://help.smugmug.com
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    JohnRJohnR Registered Users Posts: 732 Major grins
    edited May 25, 2009
    I can't seem to create a card either. This is what I see:

    20090525-cs6h42r517ds2esgitjcqh3tdw.preview.jpgClick for full size
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited May 26, 2009
    John,

    Is that using your custom domain or the yournickname.smugmug.com version of your URL?

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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    JohnRJohnR Registered Users Posts: 732 Major grins
    edited May 26, 2009
    it's the nickname version: http://louisvilleky.smugmug.com

    I see now that there is a "My SmugMug Creations Galleries" with a Card section there.
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    S-ManS-Man Registered Users Posts: 151 Major grins
    edited May 26, 2009
    I've tried in FF and Safari, both get the "processing Flash" logo. It won't show my photos or anything.
    I really need to be able to create a card too for some invitations soon.
    Any suggestions?

    (yes, I logged in using my SM name and not custom domain)
    Sam
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited May 27, 2009
    Sam,

    Try the custom domain version. For some reason if you have the custom domain set, it wants to use it. I have reported this to the programmers so we can get it fixed.
    SmugMug Support Hero
    http://help.smugmug.com
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