smug mug and mac/safari

lilmomma

I just signed up for smugmug today on my work computer (PC) and when I got home to my mac, I am trying to upload and view photos, etc... and when I click on things i keep getting a blank page with error that says bad request. Also, when I go to my galleries, if it doesn't give me the error, the photos don't show up. I can go to my laptop pc, and it's fine but for some reason it doesn't want to work with my mac. Is there an issue with smugmug not working with safari or is it just my computer?

Andy

We're so sorry to hear about your viewing issues. If you recently
updated MacOSX 10.5.6 and use Safari, we have noticed that there may be
problems such as you're experiencing. For now, we suggest using Firefox
instead as a temporary workaround. It appears that Apple may have broken
something in their latest update as these errors are new and random for
the people that updated.

You can get Firefox here:
http://getfirefox.com

It's not only happening on SmugMug, but also on other sites. It's an
Apple issue that you can see here:

http://discussions.apple.com/thread.jspa?threadID=1828195&start=0
http://discussions.apple.com/thread.jspa?threadID=1828211&start=0

Oh and our CEO just blogged about this:
http://blogs.smugmug.com/don/2009/03/26/nasty-safari-bug-not-fixed-since-december/


Let us know if that helps for the time being. Thank you for your
understanding and we apologize again for the temporary inconvenience.

lilmomma

Thanks for the quick response! I will download firefox, and see if that helps.


EDIT:
That was exactly the information I was looking for....I downloaded firefox and everything works great. Thanks!

Boug

Safari vs Firefox colors....
Has anyone noticed that firefox colors are less saturated than on safari?

jfriend

Boug wrote:

Has anyone noticed that firefox colors are less saturated than on safari?

This depends upon your monitor and your monitor calibration/profile. Safari is color-managed (it uses your monitor profile when displaying images that have colorspace information in them).

By default, Firefox is not color managed, but you can turn on color management in Firefox and it should then be pretty close to Safari. See this article for how to turn on color management in Firefox.

Andy

jfriend wrote:

This depends upon your monitor and your monitor calibration/profile. Safari is color-managed (it uses your monitor profile when displaying images that have colorspace information in them).

By default, Firefox is not color managed, but you can turn on color management in Firefox and it should then be pretty close to Safari. See this article for how to turn on color management in Firefox.

And this article, too
http://blogs.smugmug.com/don/2007/02/14/this-is-your-mac-on-drugs/

Boug

Wow!
Thanks for the help guys... worked like a charm!