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setting custom hostname help

VicVic Registered Users Posts: 5 Beginner grinner
edited June 28, 2005 in SmugMug Support
I have an account with go daddy,
went thru the steps in the instuctions but I am stuck.
Launch total DNS Control Manager -okay
Delete and existing records that will conflict with your domain.
If you are going to set it up for www, delete any that are set up for www.

Under CNAMES is
Alias Points to TTL
www @ 3600 edit and delete


can someone tell me what that is and is that what I need to delete?

Thanks!!
And remember, put it in slooooow hillbilly blonde terms.

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    BaldyBaldy Registered Users, Super Moderators Posts: 2,853 moderator
    edited June 8, 2005
    Vic wrote:
    I have an account with go daddy,
    went thru the steps in the instuctions but I am stuck.
    Launch total DNS Control Manager -okay
    Delete and existing records that will conflict with your domain.
    If you are going to set it up for www, delete any that are set up for www.

    Under CNAMES is
    Alias Points to TTL
    www @ 3600 edit and delete


    can someone tell me what that is and is that what I need to delete?

    Thanks!!
    And remember, put it in slooooow hillbilly blonde terms.
    Here's the way it should look:

    15938100-L.jpg

    They frequently put in other aliases for inactive or unconfigured accounts to their own advertising pages. You know how when you go to an URL and instead of it being not found you end up on some buy a domain page? That's usually what they're doing.
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    VicVic Registered Users Posts: 5 Beginner grinner
    edited June 11, 2005
    Wow, my first question and an genius jumped in and saved the day!
    That was easier than I thought.
    DONE!
    Thanks,
    Vic
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    savannahgasavannahga Registered Users Posts: 225 Major grins
    edited June 11, 2005
    I can't figure out how to do it with my Yahoo Domain Name. :(
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    BaldyBaldy Registered Users, Super Moderators Posts: 2,853 moderator
    edited June 12, 2005
    savannahga wrote:
    Yahoo Domain Name. :(
    Yahoo domain name? Can you describe more about that? Does Yahoo act as a domain registrar and sell domains like www.baldy.com?
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    savannahgasavannahga Registered Users Posts: 225 Major grins
    edited June 12, 2005
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    grannyrobingrannyrobin Registered Users Posts: 134 Major grins
    edited June 12, 2005
    Baldy wrote:
    Yahoo domain name? Can you describe more about that? Does Yahoo act as a domain registrar and sell domains like www.baldy.com?
    That's what it says on Yahoo's web site. Domain names through them. cname records. http://smallbusiness.yahoo.com/domains

    www.baldy.com is already taken,however. Sorry.
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    BaldyBaldy Registered Users, Super Moderators Posts: 2,853 moderator
    edited June 12, 2005
    I haven't configured a CNAME record with Yahoo and don't have an account to see how it's done, but they do have a FAQ here that mentions that you can do it:

    http://smallbusiness.yahoo.com/domains/feat.php
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    deanadeana Registered Users Posts: 2 Beginner grinner
    edited June 24, 2005
    help
    Hi......I have had so much trouble setting this up the right way. I called godaddy and they said I have to have an A record and then in cname I have to put www in the alias field and the @ symbol in points to. The nthey told me to go to forward domains and forward to my domainname.smugmug.com which is what everyone is saying not to do. I have had 3 of their people tell me this already so can someone please set the record straight?
    Thanks, Deana
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    BaldyBaldy Registered Users, Super Moderators Posts: 2,853 moderator
    edited June 24, 2005
    deana wrote:
    Hi......I have had so much trouble setting this up the right way. I called godaddy and they said I have to have an A record and then in cname I have to put www in the alias field and the @ symbol in points to. The nthey told me to go to forward domains and forward to my domainname.smugmug.com which is what everyone is saying not to do. I have had 3 of their people tell me this already so can someone please set the record straight?
    Thanks, Deana
    We don't understand why GoDaddy's help desk says what they say. They're the only domain registrar who says stuff like that.

    They actually have good CNAME support if you know where to look on their page and ignore what their help desk reps say. Also, you don't want them to configure it because they do it wrong.

    Here's the way it should be done:

    http://www.smugmug.com/help/godaddy.mg

    Let us know if you have problems.

    Thanks,
    Chris
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    deanadeana Registered Users Posts: 2 Beginner grinner
    edited June 27, 2005
    Thanks Baldy...one last question...do I delete the "A" host info that is already in there?
    Baldy wrote:
    We don't understand why GoDaddy's help desk says what they say. They're the only domain registrar who says stuff like that.

    They actually have good CNAME support if you know where to look on their page and ignore what their help desk reps say. Also, you don't want them to configure it because they do it wrong.

    Here's the way it should be done:

    http://www.smugmug.com/help/godaddy.mg

    Let us know if you have problems.

    Thanks,
    Chris
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    BaldyBaldy Registered Users, Super Moderators Posts: 2,853 moderator
    edited June 28, 2005
    deana wrote:
    Thanks Baldy...one last question...do I delete the "A" host info that is already in there?
    I don't know what you would use the A name record for. The idea behind an A name record is you can configure your URL to point to our IP address.

    But just like businesses have multiple street addresses, one for each building, business like ours that have multiple connections to the Internet and multiple data centers add and change IP addresses.

    Surely GoDaddy is like that so it's very odd that they would suggest an A name configuration to smugmug. Anyway, CNAME does everything you need.

    Thanks,
    Baldy
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