SmugMug link changed mysteriously, along with gallery style

bikelanta

Hello,

Here's what happened. I published links to two galleries I had on a static web page. In the two weeks since publishing those links, two things happened.

As a preface, I've checked this functionality in both Firefox and Safari on a Mac.

1. The links connect to a SmugMug page that shows the title of the gallery, but the photos do not show. I went into the gallery through my Owner page and got a new link URL via the Share function. The new link URL is not the same as the one I was already using. Now that I updated the links on the static web page, it points to the correct gallery and the photos load correctly. Does anyone know why this may have happened?

2. Of the two galleries, one was designed to display as All Thumbs and one was the SmugMug style. For some reason, the All Thumbs gallery changed to SmugMug. Any thoughts?

In both of these instances, I had not made any changes to the gallery or the originating website.

Thanks for any help.

T.J.

denisegoldberg

I just looked at the 3 galleries on your site, assuming that the site in your profile is the one that you are having problems with.

All three galleries show as www.smugmug.com instead of your site url. Was that deliberate? That behavior is caused by setting hide owner to yes on the gallery customization page.

Two of the three galleries are locked into styles, but the third is not. And the two galleries locked into styles are each locked to a different style. One is all thumbs, and one is smugmug, as you noted above. Your Cycles in North Georgia gallery allows the viewer to choose a display format. Maybe what you're seeing as odd behavior is that the viewer chose a style other than what you expected.

--- Denise

bikelanta

denisegoldberg wrote:

Two of the three galleries are locked into styles, but the third is not. And the two galleries locked into styles are each locked to a different style. One is all thumbs, and one is smugmug, as you noted above. Your Cycles in North Georgia gallery allows the viewer to choose a display format. Maybe what you're seeing as odd behavior is that the viewer chose a style other than what you expected.

--- Denise

Hi Denise,

Thanks for writing. Yes, I was hiding the owner for each gallery. Also, all three galleries are of different styles. They have all been designed that way specifically for different reasons. Two of the three galleries are linked to from the page http://atlanta.ivyriders.com/topgun2009.html. The problem that I saw is that the link was connecting to a gallery that was empty, rather than full. I had to change the links on topgun2009.html. The links had been working and then suddenly began exhibiting this behavior. As mentioned, as soon as I used new links to the same gallery, they began working again in the manner I intended.

Whatever the issue, I've gotten the links to work, but I'm still not sure why they changed on me automatically, along with the specifically fixed gallery style.

T.J.