Crazy Slow Tonight?

jhelmsjhelms Registered Users Posts: 651 Major grins
edited May 13, 2009 in SmugMug Support
I've been checking for an update but didn't see anything - my site is loading extremely slow through the jhelms.smugmug.com link but the custom www.johntookmypicture.com link and other websites are running normally.

However, when I try to upload pics through either my custom domain link or the jhelms.smugmug.com link they both bog down and won't load the page.

:dunno
John in Georgia
Nikon | Private Photojournalist

Comments

  • jhelmsjhelms Registered Users Posts: 651 Major grins
    edited May 12, 2009
    jhelms wrote:
    I've been checking for an update but didn't see anything - my site is loading extremely slow through the jhelms.smugmug.com link but the custom www.johntookmypicture.com link and other websites are running normally.

    However, when I try to upload pics through either my custom domain link or the jhelms.smugmug.com link they both bog down and won't load the page.

    ne_nau.gif


    Still going on, I reset some things - I can browse my site fine through the custom domain but when I try to pull up http://jhelms.smugmug.com/ or upload pics it just doesn't ever fully load....
    John in Georgia
    Nikon | Private Photojournalist
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 12, 2009
    Hi, the site seems very zippy to us. If you're still experiencing this, please write our heroes, so we can do some diagnostics with you on a one-on-one basis, thanks!
  • jhelmsjhelms Registered Users Posts: 651 Major grins
    edited May 12, 2009
    Andy wrote:
    Hi, the site seems very zippy to us. If you're still experiencing this, please write our heroes, so we can do some diagnostics with you on a one-on-one basis, thanks!

    It's working now, just a weird quirk for my night owl uploading I guess...
    John in Georgia
    Nikon | Private Photojournalist
  • Art4SchoolsArt4Schools Registered Users Posts: 15 Big grins
    edited May 13, 2009
    Hi Andy,
    Where would one write these 'heroes'? ne_nau.gif I know you are one of them - I am sorry if this has been listed somewhere & I missed it.

    My site runs/ loads very slow & I am constantly having people tell me they try to look at it but give up cause it won't load. Am I doing something to cause this? I greatly appreciate all the help you give.

    Andy wrote:
    Hi, the site seems very zippy to us. If you're still experiencing this, please write our heroes, so we can do some diagnostics with you on a one-on-one basis, thanks!
  • Art4SchoolsArt4Schools Registered Users Posts: 15 Big grins
    edited May 13, 2009
    Help with Site running slow
    Oh yes, the link to my site is www.scribblemasters.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 13, 2009
    Hi Andy,
    Where would one write these 'heroes'?
    Hi! Bottom of every SmugMug public page. :D

    http://www.smugmug.com/help/emailreal Thanks!
  • Art4SchoolsArt4Schools Registered Users Posts: 15 Big grins
    edited May 13, 2009
    But of course, thank you!
    Andy wrote:
    Hi! Bottom of every SmugMug public page. :D

    http://www.smugmug.com/help/emailreal Thanks!
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