Error: "YE" is null or not an object

Pickled Photons

The title says it all.

This only happens the last 1-2 days. Whenever I go to my site here:

http://yasmeen.smugmug.com/gallery/2469495_wdg7x

and some others here on Smugmug, the page is just blank and none of the photo shows. I noticed the flash error at the lower bottom corner of the screen and when I clicked it, I got something along the line:

Line: 615
Char:13
Error: "YE" is null or not an object
Code: 0
URL: http://yasmeen.smugmug.com/gallery/2469495_wdg7x

The "slideshow", "share this" button at each gallery also disappear. When I logged in, I can also no longer see the "tool" button which can take me to my customization page.

You may not be able to replicate this error since I tried going to my web page using other people machines and everything works perfectly. I messed a around with the IE (IE6) internet tools security option, re-installing Java, etc but nothing works.

Sorry for the long post but I am completely at a loss as what to do. Get a new laptop so that the problem disappears? :rofl All other webpages are working fine, except for Smugmug. Seems to be an expensive solution just to get to see my smugmug site, upload photos etc.

richW

Pickled Photons wrote:

The title says it all.

This only happens the last 1-2 days. Whenever I go to my site here:

http://yasmeen.smugmug.com/gallery/2469495_wdg7x

and some others here on Smugmug, the page is just blank and none of the photo shows. I noticed the flash error at the lower bottom corner of the screen and when I clicked it, I got something along the line:

Line: 615
Char:13
Error: "YE" is null or not an object
Code: 0
URL: http://yasmeen.smugmug.com/gallery/2469495_wdg7x

The "slideshow", "share this" button at each gallery also disappear. When I logged in, I can also no longer see the "tool" button which can take me to my customization page.

You may not be able to replicate this error since I tried going to my web page using other people machines and everything works perfectly. I messed a around with the IE (IE6) internet tools security option, re-installing Java, etc but nothing works.

Sorry for the long post but I am completely at a loss as what to do. Get a new laptop so that the problem disappears? All other webpages are working fine, except for Smugmug. Seems to be an expensive solution just to get to see my smugmug site, upload photos etc.

Sorry for the problems. I checked with IE6 and it's working without errors.

Could you try resetting the security level in IE6 to 'default. While in IE6 go to 'tools' | internet options | security tab | select 'default level' | hit apply | OK |

Also, under the 'advanced' tab under browsing check 'disable script debugging' (both types)

Pickled Photons

richW wrote:

Sorry for the problems. I checked with IE6 and it's working without errors.

Could you try resetting the security level in IE6 to 'default. While in IE6 go to 'tools' | internet options | security tab | select 'default level' | hit apply | OK |

Also, under the 'advanced' tab under browsing check 'disable script debugging' (both types)

Rich-

Still no go. That's allright. It seems that nobody else has this issue. Time to give up.

If I can't resolve it eventually, I'll need to explore options for posting my photos. Right now I can't even get to the customization page.

jfriend

Pickled Photons wrote:

Rich-

Still no go. That's allright. It seems that nobody else has this issue. Time to give up.

If I can't resolve it eventually, I'll need to explore options for posting my photos. Right now I can't even get to the customization page.

You may want to install Firefox or Safari on your laptop (both free and very good browsers) and use one of them for maintaining your site.

Andy

Have you got any additional windows security in place? Other software?



We cannot replicate the error on your page, so it's something local for you.

Why not update to a superior browser? IE7 or IE8? Firefox? IE6 is years and years old, and has been outpaced by IE7 and IE8, and Firefox and other browsing options.

Pickled Photons

Andy wrote:

Have you got any additional windows security in place? Other software?



We cannot replicate the error on your page, so it's something local for you.

Why not update to a superior browser? IE7 or IE8? Firefox? IE6 is years and years old, and has been outpaced by IE7 and IE8, and Firefox and other browsing options.

Andy-

I gave up trying to make IE6 works. I use Firefox and everything works fine. I guess Fine until the IT guys here find out I use Firefox instead of the corporate approved IE